Product Manager at Sinch

Malmö, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, API Gateway, Authentication, Product Lifecycle Management, Developer Experience, Strategic Planning, Stakeholder Management, Data-Driven Decision Making, Technical Product Management, SDKs, Cross-functional Leadership, Product Vision, Roadmap Development, Platform Technology, Communication

Industry

IT Services and IT Consulting

Description

About Sinch Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! The essence of the role As a Product Manager at Sinch, you will be at the heart of our global communication platform. You will own and drive the vision, strategy, and execution of the functionality around our customer-facing API gateway, API authentication, and related topics. This is a critical role that will shape how both our customers and internal development teams interact with our core platform, ensuring a consistent, reliable, secure, and seamless experience. You will be the champion for our central platform capabilities, evangelizing their value and driving their adoption across the organization. Your work will directly contribute to a first-in-class customer experience as well as internal efficiencies across all of Sinch’s products, making you a key player in our mission to pioneer the way the world communicates. As our new Product Manager, you will: * Define and execute the product vision, strategy, and roadmap for Sinch's customer-facing API gateway and authentication services. * Manage the entire product lifecycle from ideation to launch and beyond. * Be the voice of the customer, deeply understanding their needs and translating them into clear and actionable plans and solutions, together with your counterparts in Engineering, Design and other functions. * Own the customer-facing user interfaces and APIs related to this problem space, ensuring they are intuitive, well-documented, and provide a world-class developer experience. * Develop and provide tools, documentation, and support for internal product development teams to enable them to build on our central platform capabilities. * Create and execute plans to drive the internal adoption of our API gateway and authentication services, working to reduce fragmentation and increase efficiency. * Collaborate with a wide range of stakeholders, including engineering, design, marketing, sales, and other product teams, to ensure the success of your products. * Define and analyze metrics that inform the success of your products and use them to make data-driven decisions. Who are you? You are a passionate and experienced Product Manager who is excited about building platforms that empower developers and delight customers. You have a strong technical background and are comfortable diving into the details of APIs, authentication, and other platform-level technologies. * You have several years of experience in product management, preferably in a fast-paced, high-growth tech environment. * You have a proven track record of managing technical products, such as APIs, SDKs, or other developer-focused offerings. * You are a strategic thinker who can create a compelling product vision and rally a team behind it. * You are an excellent communicator and can effectively articulate your ideas to both technical and non-technical audiences. * You have a knack for evangelism and can inspire and influence others to adopt new technologies and practices. * You are a natural leader who can work collaboratively with cross-functional teams to achieve ambitious goals. * You are not afraid to get your hands dirty and do what it takes to make your products successful. Our hiring process Ready to be a part of a team that's transforming how businesses connect with people? We are looking forward to receiving your application. We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/ [https://www.sinch.com/careers/]. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Responsibilities

You will define and execute the product vision, strategy, and roadmap for Sinch's customer-facing API gateway and authentication services. You will also manage the entire product lifecycle while collaborating with engineering and design teams to ensure a seamless developer experience.