What you'll be doing

Stripe seeks a Product Manager for Professional Services to own and refine the portfolio of service offerings. The role involves managing the full lifecycle of offerings, driving performance analytics, and ensuring alignment with market needs. Collaboration with Sales, Delivery, Finance, and Product teams is key. Based in Dublin or London.

• Maintain and govern the Professional Services offering portfolio, including scope, hours, pricing, and resource plans
• Manage the full offering lifecycle: design, build, launch, iterate, and deprecate offerings
• Ensure the portfolio stays current with new Stripe product launches
• Design and implement a governance framework for offerings
• Define and track offering KPIs and run regular performance reviews
• Analyse delivery data to refine offering design
• Conduct retrospectives with Delivery Leads to capture feedback
• Synthesize feedback from Delivery, Sales, and Finance into offering design decisions

Key requirements

Must-have

• 7+ years of Professional Services or consulting delivery experience
• Experience shaping or owning a service offering
• Commercial literacy
• Strong analytical skills
• Excellent written communication
• Product Management training or experience
• Ability to apply product thinking to service design

Nice-to-have

• Familiarity with Certinia and/or Salesforce
• Exposure to partner and SI ecosystem dynamics

Experience: 7+ years of Professional Services or consulting delivery experience