PRODUCT MANAGER – WEB & DIGITAL EXPERIENCE

Location: Remote (East Coast Preferred)
Company: The 1916 Company
The 1916 Company, a global leader in the luxury watch and jewelry market, is looking for a strategic, organized, and collaborative Product Manager to join our digital product team. In this role, you’ll own the delivery and optimization of our website. You’ll oversee sprint cycles, lead QA, manage partner communications, and drive initiatives that improve the customer experience and business performance.
This role is ideal for someone who thrives in a fast-paced environment, has a balance of process discipline and creative problem-solving, and wants to make a direct impact on a global luxury brand. This is not a big-tech company where you’ll get bogged down in endless approvals; we move rapidly from pain point to idea to design to solution, and then iterate quickly to keep improving.

Lead the weekly release cycle – coordinate across engineering, design, and QA to ensure tickets are deployment-ready, publish clear release notes, and communicate launches to stakeholders.
Own Agile processes – run sprint planning, retrospectives, and backlog prioritization to keep projects moving efficiently.
Contribute to the product roadmap – work with the Director of Product to shape priorities, balancing business goals, customer needs, and technical constraints.
Manage QA & bug resolution – write detailed bug and feature stories, track fixes, and uphold high-quality standards for all site updates.
Collaborate with UX – create design tickets, manage the UX priority board, and apply user experience best practices.
Coordinate with external partners – serve as the primary contact for Rolex and other brand partners on digital issues and requests.
Engage in customer discovery – gather insights from customers, sales, and support teams to identify pain points and inform product decisions.
Define and measure success – set clear KPIs for features and initiatives, analyze performance post-launch, and iterate based on learnings.
Support strategic launches – help deliver high-impact initiatives like Rolex Certified Pre-Owned and bespoke eCommerce campaigns.