Product Manager

at  Timely

WHO WE ARE

We founded Timely to build the tool we wish we’d had when we were in schools - hoping to save hundreds of hours of wasted time while helping schools develop better schedules that enable their academic, budget and staffing priorities. Our solution addresses the needs of school-based employees who toil away building schedules and central office employees who need visibility into them.
The school schedule reflects values and priorities. With 75 to 90% of a district budget dedicated to personnel, there are few questions more paramount than how your staff and students spend their time every day, what positions you need, how many teachers you will hire, and how students will interact with them. Strategic resource allocation across schools, proper access to core courses and electives, and dedicated support to sub-groups begins with the development of a school schedule.
Timely is your home for secondary scheduling featuring AI optimization and support from a team of former educators who know and have lived scheduling. Not only does Timely save time and headache, it unlocks resources so district and charter leaders can build a schedule that aligns with their vision.

ABOUT THE ROLE

As one of Timely’s first Product Managers, you’ll play a key role in shaping our web application for school schedulers and leaders. You’ll work closely with Engineering, Design, and Success teams to uncover customer challenges, develop and test solutions, and drive impactful product decisions.
This role is all about balancing customer needs with business strategy—identifying the right problems to solve, deciding which solutions to build, and making sure the entire organization understands not just what we’re building, but why. You’ll ensure product decisions are clear, priorities are well-communicated, and our roadmap reflects both user impact and company goals.

RESPONSIBILITIES

• Identify and prioritize customer problems by partnering with Engineering and ensuring development focuses on real user needs.
• Lead customer discovery and solution design by facilitating insight gathering opportunities, leveraging the Success team, and leading ideation and design exercises.
• Write clear, user-focused product stories that include the “why,” “what,” and “when,” while working closely with Engineering to define the “how.”
• Foster a culture of delivering value by setting and adjusting milestones, maintaining high standards, and keeping the team focused on impact.
• Communicate product decisions with clarity and enthusiasm, ensuring internal and external stakeholders understand priorities, and the reasoning behind them.