Product Manager at Travel Trade Recruitment
lancashire, Lancashire - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

06 Jan, 27

Salary

55000.0

Posted On

08 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Technology & Services

Description

Full job description

Amazing opportunity available for a Product Manager to join a fun, friendly team in London. This role is responsible for sourcing and managing overseas DMC and ground partners, building and pricing trips, contracting suppliers, ensuring high-quality content and systems accuracy, ideally in Central/South America, Asia or Oceania. Working closely with Sales and Marketing to make sure our products sell brilliantly and deliver exceptional customer experiences.

The Job:

* Identify, evaluate and onboard new destination management companies (DMCs) and local partners

* Design, build and continuously improve guided tours, small group trips, and tailor-made itineraries

* Ensure products are differentiated, competitive, and aligned with brand positioning

* Set departure dates, capacities and seasonal availability in collaboration with partners

* Review competitor offerings and industry trends to identify gaps and opportunities

* Lead supplier contracting, rate negotiations and commercial terms

* Own trip pricing, margin management and cost control

* Work closely with Finance on payment terms, supplier queries and pricing accuracy

* Monitor product performance and recommend improvements or changes

* Act as the primary point of contact for international DMCs and hosts

* Build strong, long-term partnerships focused on quality, reliability and mutual growth

* Review supplier performance, customer feedback and operational issues

* Support partners in improving self-sufficiency, systems usage and operational standards

* Own the end-to-end loading of trips into internal systems and websites

* Ensure all itineraries, inclusions, exclusions and operational details are accurate and up to date

* Oversee product copy and work with Marketing on destination and trip content

* Ensure documentation, websites and sales tools are always aligned and correct

* Act as product expert for Sales teams across both brands

* Deliver product training, updates and destination briefings

* Support Sales with complex itinerary builds and product queries

* Feed sales insights back into product development and refinement

* Collaborate with Marketing on trip launches, campaigns and promotional activity

* Provide product insight for blogs, email campaigns and trade communications

* Support fam trips, partner storytelling and content gathering where relevant

* Contribute to safety reviews, risk assessments and quality assurance processes

* Work with Customer Experience teams on feedback, complaints and service improvements

* Identify recurring issues and drive systemic improvements

Skills Required:

* 3+ years' experience in travel product management, operations or contracting

* Strong understanding of DMC-led product and ground operations

* Proven commercial experience including pricing, margin management and negotiation

* Highly organised with exceptional attention to detail

* Confident communicator with suppliers, internal teams and senior stakeholders

The Package:

* Salary range is between £40,000 and £50,000

* Hybrid working in London (Tue, Wed and Thu)

Interested:

* If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to

  • Skills
Responsibilities

Full job description

Amazing opportunity available for a Product Manager to join a fun, friendly team in London. This role is responsible for sourcing and managing overseas DMC and ground partners, building and pricing trips, contracting suppliers, ensuring high-quality content and systems accuracy, ideally in Central/South America, Asia or Oceania. Working closely with Sales and Marketing to make sure our products sell brilliantly and deliver exceptional customer experiences.

The Job:

* Identify, evaluate and onboard new destination management companies (DMCs) and local partners

* Design, build and continuously improve guided tours, small group trips, and tailor-made itineraries

* Ensure products are differentiated, competitive, and aligned with brand positioning

* Set departure dates, capacities and seasonal availability in collaboration with partners

* Review competitor offerings and industry trends to identify gaps and opportunities

* Lead supplier contracting, rate negotiations and commercial terms

* Own trip pricing, margin management and cost control

* Work closely with Finance on payment terms, supplier queries and pricing accuracy

* Monitor product performance and recommend improvements or changes

* Act as the primary point of contact for international DMCs and hosts

* Build strong, long-term partnerships focused on quality, reliability and mutual growth

* Review supplier performance, customer feedback and operational issues

* Support partners in improving self-sufficiency, systems usage and operational standards

* Own the end-to-end loading of trips into internal systems and websites

* Ensure all itineraries, inclusions, exclusions and operational details are accurate and up to date

* Oversee product copy and work with Marketing on destination and trip content

* Ensure documentation, websites and sales tools are always aligned and correct

* Act as product expert for Sales teams across both brands

* Deliver product training, updates and destination briefings

* Support Sales with complex itinerary builds and product queries

* Feed sales insights back into product development and refinement

* Collaborate with Marketing on trip launches, campaigns and promotional activity

* Provide product insight for blogs, email campaigns and trade communications

* Support fam trips, partner storytelling and content gathering where relevant

* Contribute to safety reviews, risk assessments and quality assurance processes

* Work with Customer Experience teams on feedback, complaints and service improvements

* Identify recurring issues and drive systemic improvements

Skills Required:

* 3+ years' experience in travel product management, operations or contracting

* Strong understanding of DMC-led product and ground operations

* Proven commercial experience including pricing, margin management and negotiation

* Highly organised with exceptional attention to detail

* Confident communicator with suppliers, internal teams and senior stakeholders

The Package:

* Salary range is between £40,000 and £50,000

* Hybrid working in London (Tue, Wed and Thu)

Interested:

* If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to

  • Skills
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