WHO WE ARE:

Veteran Benefits Guide (VBG) was founded by a former United States Marine with the goal of ensuring that Veterans receive accurate disability benefits in a timely manner. Since it was founded, VBG has guided more than 45,000 Veterans through the complicated Veteran Affairs (VA) disability claims process. As a company founded by a Veteran and staffed by many Veterans and families of Veterans, VBG is committed to advocating for policies that protect the rights and interests of former service members.

QUALIFICATIONS OR COMPETENCY:

• Product Management: 2-3 years of product management experience, preferably contributing to successful product releases.
• Technical Knowledge: Basic technical foundation with hands-on experience in areas such as software development processes, system architecture, or basic programming principles. Familiarity with technical frameworks is a plus (e.g., Agile, Scrum, APIs, cloud services, or front-end/back-end frameworks).
• Project Management: Strong skills in planning, resource allocation, and execution, particularly within strategic project scopes.
• Agile Methodologies: Knowledge of Agile methodologies and tools such as JIRA, Trello, Asana, or Figma.
• UI/UX Understanding: Basic understanding of UI/UX design principles and user-centered design methodologies.
• Collaboration Skills: Experience working closely with engineering and cross-functional teams; able to build a culture of collaboration and innovation.
• Communication: Excellent verbal and written communication skills, with the ability to convey technical information effectively to diverse stakeholders.
• Compliance Awareness: Familiarity with HIPAA and U.S. data protection standards is a plus.

EDUCATION AND WORK EXPERIENCE:

• Bachelor’s degree preferred (Engineering, Information Technology, Computer Science, etc. a plus).

ESSENTIAL FUNCTIONS:

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

BASIC FUNCTION/RESPONSIBILITIES:

• Product Vision & Strategy: Collaborate with product managers, engineers, and stakeholders to assist in defining and refining the product vision and strategy.
• User Requirements: Gather and analyze user requirements, develop user stories, manage product roadmaps, and assist in creating product mockups.
• Documentation: Write clear, comprehensive requirements, user stories, and acceptance criteria, and support the development of user guides, release notes, and other documentation.
• Quality Assurance: Participate in quality assurance processes, assist in bug triage, and help prioritize and assign issues to ensure timely resolutions.
• Product Ownership: Contribute to managing the product backlog and product release schedules in alignment with organizational objectives.
• Product Sprints: Engage actively in product sprints, supporting a culture of innovation, efficiency, and accountability.
• Client Focus: Exhibit teamwork, attention to detail, and a strong sense of responsibility toward clients and end-users.
• Independent Work: Operate independently with minimal supervision while seeking guidance when needed from IT management.

SUPERVISOR RESPONSIBILITIES:

This position has no direct supervisory responsibilities but requires the employee to act as a collaborator and resource for cross-functional teams. Familiarity with company policy and adherence to operational practices is critical in this role.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice