ABOUT US

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
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POSITION OVERVIEW:

The Product Marketing Manager (PMM) role is a dynamic opportunity for a self-motivated professional to shape the go-to-market (GTM) strategy for Diligent’s FedRAMP solutions. Reporting to the Senior Director, Product Marketing for the Diligent Risk portfolio, this individual will focus on highlighting FedRAMP authorization as a key differentiator for Diligent. The PMM will target Government Contractors, Cloud Service Providers (CSPs), and the U.S. Federal Government to drive adoption of our FedRAMP Moderate and DoD IL-5 authorized solutions.
This position requires close collaboration with FedRAMP Subject Matter Experts, Product Management, and the Sales organization to craft impactful positioning, messaging, and resources. As part of the Risk & Audit Business Unit, the PMM will play a pivotal role in helping Diligent stand out in the GRC landscape as one of the only providers offering this level of platform security and expertise.

REQUIRED EXPERIENCE/SKILLS:

• 3+ years of B2B product marketing experience in SaaS technology or professional services, ideally with exposure to government or GRC solutions.
• Strong understanding of FedRAMP compliance, IT risk management, and public sector procurement processes is highly preferred.
• Proven ability to collaborate across functions, including product management, sales, and marketing, to execute on product marketing strategies.
• Exceptional communication skills (written and verbal) and the ability to simplify complex concepts for diverse audiences.
• Familiarity with marketing tools such as Salesforce, Highspot, Outreach, Marketo, and Wrike is beneficial but not required.
• Key traits: strategic thinker, detail-oriented, proactive, adaptable, and results-driven with a strong work ethic.

• Develop & Execute GTM Strategy: Lead the development of messaging and positioning for Diligent’s FedRAMP IT Compliance solution and emphasize FedRAMP authorization as a critical differentiator across Diligent’s product suite, addressing pain points specific to Government Contractors, CSPs, and the U.S. Federal Government.
• Market Research: Conduct in-depth research on U.S. government contractors and the public sector landscape, including competitors, personas, buying triggers, and key events. Focus on trends impacting FedRAMP compliance and IT risk management.
• Sales Enablement: Create and maintain resources such as pitch decks, battle cards, product collateral, and competitive intelligence that help the Sales team articulate the unique value of Diligent’s FedRAMP solutions.
• Sales Partnership: Collaborate with SME teams and sales leaders to shape how FedRAMP solutions are positioned during the sales process, identify opportunities to enhance sales enablement tools, and drive alignment between marketing and sales strategies.
• Content Development: Collaborate with Content Marketing to deliver high-impact assets (e.g., blogs, white papers, case studies) that highlight the benefits of FedRAMP IT Compliance for target audiences.
• Marketing Campaign Support: Partner with the Americas Field Marketing and Demand Generation teams to activate digital advertising, webinars and events that reinforce FedRAMP authorization as a critical value proposition.
• Product Collaboration: Work with Product Management to incorporate customer and sales feedback into roadmap planning, ensuring alignment with market demands and customer needs.
• Customer Advocacy: Support customer-first initiatives, including a new FedRAMP Customer Advisory Board and the development of customer testimonials or case studies to help strengthen customer relationships and loyalty.
• Win/Loss Analysis: Analyze sales outcomes to identify opportunities for improved positioning and refine messaging strategies.
• Competitive Intelligence: Monitor and analyze competitor activities, market trends, and industry developments to create compelling battle cards and refine competitive positioning. Leverage insights to craft impactful messaging that drives campaign effectiveness and enhances sales enablement efforts.