As a Product Marketing Manager for Zellis you’ll serve as the strategic bridge between our product development, marketing, and sales teams. You’ll be responsible for developing and executing go-to-market strategies, creating compelling product messaging, and ensuring our products achieve maximum market impact and business objectives.
Your key responsibilities will include:
Go-to-Market Strategy & Execution
- Owning end-to-end go-to-market planning for new products and releases, by working with product, service and brand teams.
- Developing launch timelines, coordinating cross-functional teams, and ensuring on-time delivery.
- Defining target market segments and ideal customer profiles.
- Creating comprehensive launch plans, including channel strategy, timing, and success metrics.
- Monitoring launch performance and iterating strategies based on market feedback.
Product Positioning & Messaging
- Developing clear, compelling product positioning that differentiates from competitors.
- Creating core messaging frameworks and value propositions for target audiences.
- Ensuring consistent messaging across all customer touchpoints and marketing materials.
- Adapting messaging for different market segments, buyer personas, and use cases.
- Maintaining messaging consistency while allowing for channel-specific customisation.
Market Research & Competitive Intelligence
- Conducting ongoing market analysis to identify trends, opportunities, and threats.
- Monitoring competitor activities, pricing, and positioning strategies.
- Gathering and synthesizing customer feedback through interviews, surveys, and market research.
- Performing win/loss analysis to understand purchase decisions and competitive dynamics.
- Providing market insights to inform product roadmap and business strategy decisions.
Sales Enablement & Support
- Developing sales tools, including battle cards, objection handling guides, and competitive positioning.
- Creating customer-facing presentations, demos, and proof-of-concept materials.
- Training sales teams on product features, benefits, and positioning.
- Providing ongoing support for sales opportunities requiring product marketing expertise.
- Collaborating on pricing strategies and discount approval processes.
Marketing Collaboration & Content Development
- Partnering with demand generation teams to develop targeted campaigns.
- Creating marketing content including case studies, white papers, and product collateral.
- Developing customer success stories and reference materials.
- Supporting content marketing initiatives with product expertise and market insights.
- Ensuring all marketing materials reflect current product positioning and messaging.
Customer Insights & Voice of Market
- Serving as primary liaison between market / customers and internal product teams.
- Conducting customer interviews and gathering qualitative feedback on product experience.
- Analysing customer usage patterns and feature adoption rates through customer success.
- Translating customer needs into product requirements and feature requests and feeding into the product team.
- Advocating for customer perspective in internal strategic discussions.
Performance Measurement & Optimisation
- Defining and tracking key performance indicators for product marketing initiatives.
- Measuring and reporting on product adoption, market penetration, and customer satisfaction.
- Analysing product line performance and ROI to optimise campaigns.
- Conducting regular business reviews with leadership on market performance.
Cross-Functional Leadership
- Leading cross-functional project teams for major product initiatives.
- Facilitating communication between product, sales, marketing, service and customer success teams.
- Managing stakeholder expectations and ensuring alignment on priorities and timelines.
- Serving as subject matter expert for product and market questions across the organisation.
- Driving decision-making processes that impact product marketing outcomes.
Strategic Planning & Business Development
- Contributing to annual and quarterly business planning processes.
- Identifying new market opportunities and expansion possibilities.
- Supporting partnership and channel development initiatives.
- Participating in pricing and packaging decisions based on market analysis.
- Providing strategic input on product portfolio and investment decisions.