Product Officer - Secured Lending (Retail Banking) at flatgigs

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Development, Secured Lending, Retail Banking, Product Coordination, Digital Enablement, Policy Refinement, Portfolio Tracking, System Implementations, Workflow Design, UAT Support, Business Insights, Campaign Launch, Product Rollouts, Requirements Documentation, CRM, Product Management

Industry

Business Consulting and Services

Description

Flatgigs is hiring a Product Officer – Secured Products for a confidential client in the retail banking sector. This role focuses on supporting the development, enhancement, and digital enablement of secured retail loan products, including Personal Loans, Mortgage Loans, and Auto Loans. The position plays a critical role in product coordination, digital journey implementation, policy refinement, and portfolio performance tracking, working closely with multiple internal teams including technology, marketing, analytics, and sales. The ideal candidate will have experience working within retail banking product teams, supporting product lifecycle activities, system implementations, and digital lending journeys. Key ResponsibilitiesProduct Development & Support Support the Loans Product team in developing and enhancing retail loan products Assist in defining product requirements, policies, and operational processes Coordinate system enhancements and product rollouts with internal teams Support digital lending journey enablement, including workflow design and testing Policy & Process Optimization Continuously review and refine loan product policies and procedures Identify opportunities to streamline processes and improve customer experience Support initiatives to reduce turnaround time (TAT) and operational friction Product Implementation & Coordination Work closely with technology and cross-functional teams to support product implementations Coordinate internal stakeholders to ensure implementation readiness Assist with UAT support, documentation, and issue tracking during system deployments Portfolio Monitoring & Business Insights Analyze loan sourcing volumes and portfolio performance Identify trends and provide recommendations to strengthen product performance Assist in developing proposals to improve loan portfolio growth and market share Campaigns & Customer Engagement Collaborate with Marketing, Analytics, and CRM teams to launch customer campaigns Support rollout of targeted offers and CRM-driven initiatives Contribute to initiatives aimed at driving retail loan sales and improving product adoption BAU Product Management Support resolution of business-as-usual product issues Coordinate with relevant teams to ensure smooth product operations 4–7 years of experience in banking product roles, preferably in asset or loan products Strong understanding of retail loan products including personal loans, mortgages, and auto loans Experience supporting digital onboarding or digital lending journeys Familiarity with loan policies, pricing frameworks, and regulatory requirements Experience working with IT teams on product implementation and system changes Hands-on experience in requirements documentation, UAT support, and issue tracking

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Responsibilities

This role supports the development, enhancement, and digital enablement of secured retail loan products like Personal, Mortgage, and Auto Loans, focusing on product coordination, digital journey implementation, and policy refinement. Key duties involve supporting product lifecycle activities, monitoring portfolio performance, and coordinating cross-functional teams for system enhancements and rollouts.