Product Operations Associate - Enterprise Products at Sun King

Lusaka, Lusaka Province, Zambia -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Communication, Project Management, MS Excel, SQL, Critical Thinking, Detail Oriented, Ownership, Conflict Resolution, Automation, Technical Issue Resolution, Documentation, Testing, Cross-Functional Collaboration, Business Process Streamlining, Stakeholder Management

Industry

Renewable Energy Semiconductor Manufacturing

Description

Product Operations Associate - Enterprise Products Department: Global Analytics and Technology Employment Type: Permanent - Full Time Location: Zambia Description Job location: Lusaka, Zambia About the role: Product Operations Associate is a part of the Enterprise Products team and works closely with the in-house tech team and other business stakeholders to help Sun King design, develop and implement intelligent, tech-enabled solutions to help solve a large variety of our business problems. What you would be expected to do: Oversee Product Functionality: Ensure seamless day-to-day operations of current products by managing configurations and expertly addressing change requests. Shape Product Development: Create comprehensive documentation, including use cases, flowcharts, mock screens, and PRDs, to guide development based on business, user, functional, non-functional, and system requirements. Manage Product Rollouts: Orchestrate the launch of new products, features, and automations while effectively resolving stakeholder queries and issues. Resolve Technical tasks: Proactively monitor technical issues raised by the field team, raise tickets for identified bugs, and partner with internal teams for swift resolution. Drive Efficiency: Streamline business processes through automation using tools like Zapier, Google Scripts, and other innovative solutions. Partner across teams: Partner effectively with cross-functional groups and provide valuable assist to the product manager throughout the entire product lifecycle, from design to development to launch. Ensure Quality Standards: Conduct rigorous testing of applications, solutions, and web panels at various stages of the lifecycle to ensure exceptional quality. You might be a strong candidate if you have/are: 1+ year of experience in the product management domain. Good communication and project management skills. Decent hands-on MS Excel and SQL experience. Critical thinker, detail oriented and have a deep sense of ownership with accountability. Ability to quickly adapt and resolve conflicts in a multi stakeholder scenario. What Sun King Offers: Professional growth in a dynamic, rapidly expanding, high-social-impact industry. An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. A truly multicultural experience: You will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

Responsibilities

The Product Operations Associate will oversee product functionality, manage product rollouts, and resolve technical tasks. They will also drive efficiency through automation and ensure quality standards are met.