DRIVING INNOVATION AND TRUST: TEN’S JOURNEY TO REDEFINE SERVICE EXCELLENCE

Ten is on a mission to become the most trusted service business in the world. Technology-driven Product is at the centre of our strategy to create a hugely successful service and business. Millions of members already have access to Ten’s services across lifestyle, travel, dining and entertainment on behalf of over fifty clients including HSBC, Swisscard and Royal Bank of Canada. Ten’s partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees.
We have the advantages of already being at scale globally with a critical mass of high net worth members via stable, multi-year revenue-generating contracts. We already have a market leading consumer proposition and credibility (and many integrations) with the leading suppliers/partners across our ‘big 4’ service categories of restaurants/travel/entertainment and luxury retail.
We are profitable and the first B Corp listed on the London Stock Exchange (AIM market).
Our plans are to continue to invest into technology (including AI) to become the main way that our members organise their leisure lives. The next few years will see Ten, led by our 7 person ExCo, speed up our progress via our Growth Engine strategy, making the next huge steps to achieve our ambitions together.
For more information, watch Ten’s Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en..

JOIN OUR TEAM AS A PRODUCT OPERATIONS DIRECTOR!

We are looking for a Product Operations Director to build, lead and manage a global team of Delivery Managers and Content/Inventory Specialists, ensuring the successful end-to-end delivery of high-quality software solutions across multiple teams and initiatives.
You will play a pivotal role in establishing strategic delivery frameworks, coaching leadership teams, and aligning delivery practices with business goals, being the ‘glue’ that enables all functions in the business to operate effectively as a delivery unit.
You will work closely with all areas of the business, however, the core will be engineering and product teams, ensuring consistent, predictable and high-quality technology outcomes.
The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs. Scope of role is defined outside of the job description.

LOCATION

We are ideally seeking exceptional candidates based in London who are able to commute to the office at least 2 days a week.