Start Date
Immediate
Expiry Date
29 Oct, 25
Salary
208000.0
Posted On
30 Jul, 25
Experience
12 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
User Research, Communication Skills, Stakeholder Management, Dashboards, Python, Sql, Decision Making, Analytical Skills, Product Operations
Industry
Information Technology/IT
Meta is seeking a Product Operations Lead to join the Meta Superintelligence Labs (MSL) Product Operations team. Our mission is to be the experts on quality to improve how product teams resolve user issues. Those who join our team are interested about solving user issues and are advocates for the Meta community. We need influencers who can align our engineering customers and cross-functional partners to ensure the best possible experience for our platforms. If you like working with data and helping users, Product Operations is for you.We are looking for an individual contributor with data and AI modeling expertise who can partner with cross functional teams in complex, multi-platform user response quality efforts to improve the AI experience. This role will form part of the global Product Operations leadership team and require candidates to balance high touch strategy engagements and be able to roll up their sleeves and “do the work”. This role partners closely with the Head of MSL Operations, providing strategic insight and long term planning support. This role centers on closing the loop between users and model performance—leveraging user feedback, model evaluations, and annotations to refine and scale our AI systems. You’ll collaborate closely with Product, Engineering, Research, and Operations to define signals, run user-based experiments, and elevate our model quality metrics across internal and external use cases.
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS: