Product Operations Manager at 360insights
Whitby, ON L1N 4Z4, Canada -
Full Time


Start Date

Immediate

Expiry Date

15 Feb, 25

Salary

94500.0

Posted On

17 Nov, 24

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Publishing, Integration, Notes, Enablement, Product Management, Continuing Education, Adoption, New Features, Product Leadership, Operational Efficiency, Business Operations, Readiness

Industry

Information Technology/IT

Description
Responsibilities

WHAT YOU WILL BE DOING:

The Product Operations Manager, reporting to the VP, Product, will support the Product & Engineering Group and their go-to-market counterparts to improve alignment, communications, and processes around our products and way of working.

RESPONSIBILITIES:

  • Identify, recommend, and implement best practices, continuing education, processes, and tooling enabling the product team to be efficient, effective, and consistent
  • Work cross-functionally to develop, document, maintain, and improve product-related processes and experiences, especially with product marketing, business operations, and engineering
  • In partnership with Product Leadership, drive training, awareness, understanding and consistency in the use of optimal tools and streamlined processes by Product Managers and Product Owners
  • Maintain templates, guidelines, references, and resources for the Product & Engineering Group
  • Streamline critical routines, tasks, and processes to improve operational efficiency
  • Administer the product tech stack and tools and ensure adoption
  • Developing and maintaining a continuing education program for product roles
  • Supporting onboarding of newly hired team members and integration of acquired product teams
  • Researching and organizing information on product management best practices
  • Support product launch readiness and enablement when launching new features and user experiences
  • Support the creation and publishing of product feature documentation and release notes
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