INTEGRATION MEETS INNOVATION

Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain.
Celigo is seeking an experienced, dynamic Product Operations Manager to join our Product Operations team. At Celigo, Product Operations empowers product teams to build and deliver high-impact solutions by driving operational excellence, strategic alignment, and data-driven decision-making. Through scalable systems, transparency, and alignment with company objectives, we help create a high-performing, customer-centric product organization that delivers measurable business value.
This role is ideal for a professional with a strong background in product or project management within a SaaS company, who thrives in a fast-paced, startup-feel environment. The ideal candidate is someone with a product mindset, hands on experience with Jira system administration, and with exceptional project management skills.

YOU IDEALLY ALSO HAVE EXPERIENCE WITH

• Product analytics tools, like Pendo or Fullstory
• BI tools like Domo or Thoughtspot.
• Integration and automation experience.

• Lead the development, implementation, roll-out, and enablement of new and existing processes and ways of working for Product and cross-functional teams.
• Identify opportunities for process improvements and implement changes to drive efficiency and effectiveness in product development and support of the product operating model.
• Develop new Jira workflows and system configurations, and ensure existing configurations align with team needs and product development practice.
• Partner with Jira administrators to optimize Jira for tracking and managing product development activities and processes, including creating and maintaining workflows, dashboards, and reporting tools.
• Facilitate collaboration between Product teams, Engineering, Marketing, and other teams to ensure cohesive execution of product strategies and initiatives.
• Manage cross-functional projects and communicate progress, risks, and dependencies to stakeholders.
• Create and maintain comprehensive documentation for product operations processes, best practices, and guidelines.
• Ensure that product and operational knowledge is effectively communicated and accessible to relevant teams.
• Provide training and support to team members on product management tools, processes, and best practices.
• Act as a point of contact for operational questions and issues, providing guidance and troubleshooting as needed.