Product Operations Manager at Fivetran

, , -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

162797.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Operations, Product Management, Program Management, B2B SaaS, Agile Methodologies, Data Analysis, Automation, Cross-Functional Collaboration, Communication, Leadership, Systems Thinking, Technical Mastery, Execution Excellence, Curiosity, Detail-Oriented, Action Orientation

Industry

Software Development

Description

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a We're looking for a Product Operations Manager to help scale how our Product organization operates. In this role, you'll work across three core pillars—Data & Insights, Technology, and Operations—to design and implement the systems, tools, and processes that enable our product teams to ship high-impact features efficiently. You'll bring strong expertise working across the full product development lifecycle to surface actionable insights, automate workflows, remove friction, drive alignment, and empower teams to do their best work. This is a full-time position based out of our Oakland or Denver office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Jira, Google Workspace, Slack, Zendesk, Salesforce, Looker, Sigma, Figma, Slab, Marketo, Gong, Claude, ChatGPT, and other AI-powered productivity tools. Big Query experience is desirable but not required. What You’ll Do: Operations You'll design delivery processes that scale across R&D squads, implementing SLAs, checkpoints, and agile ceremonies that drive visibility and accountability. You'll set up PMs for success with clear, repeatable processes and practices that operationalize optimal PDLC across the product organization. You'll ensure clearly defined roles, responsibilities, and boundaries across product, design, engineering, GTM, and support. You'll coordinate desired outcomes and timelines cross-functionally, removing blockers and reducing risks to help teams launch on time and per scope. You'll design operating systems that evolve with the company's needs, helping each team and team member do their best work with clarity and confidence. Technology You'll streamline and automate routine PDLC tasks through digital innovation and AI-powered solutions. You'll design scalable tool setups and lead automation initiatives that replace manual work with smart workflows. You'll build self-service dashboards that give PMs and stakeholders the data they need, when they need it. You'll enforce best practices and guardrails through digital solutions, reducing friction across the product development lifecycle to speed up delivery. You'll leverage AI tools like Claude and ChatGPT to enhance productivity and drive innovation in how the team works. Data & Insights You'll build BI dashboards to measure and report product investment ROI and customer value to influence product prioritization and drive cross-functional alignment. You'll transform raw data into actionable insights, stories, and trends that inform strategic decisions and drive informed action. You'll make it easier for PMs to access customer feedback and talk to customers more frequently. You'll democratize access to learning and ensure feature requests are analyzed and actioned efficiently. You'll help close the loop with customers on their feedback, reinforcing that we listen and value their input. Cross-functional Collaboration, Communication, & Enablement You'll craft narratives that align cross-functional teams on shared goals, driving planning and alignment forums across multiple R&D squads. You'll ensure stakeholders and executives are informed on the intention, progress, and risks of key initiatives. You'll build open, consistent, bi-directional channels of communication that foster trust, transparency, and energy across the organization. You'll create enablement content and facilitate sessions that help teams understand and adopt new processes, tools, and best practices. What You'll Bring Experience & Background You have 2+ years of experience in product operations, product management, program management, or a related operational role, preferably in B2B SaaS or digital enterprise solutions. You've supported product teams at scale and understand how software gets built and shipped in fast-moving, dynamic environments. Strategic & Systems Thinking You build frameworks to measure product investment ROI and customer value. You use data to influence prioritization and drive alignment across teams. You see the bigger picture and understand how individual processes connect to broader organizational goals. Execution Excellence You design delivery processes that scale across R&D squads. You implement SLAs, checkpoints, and ceremonies that drive visibility and accountability. You're organized and detail-oriented, ensuring teams stay on track without losing sight of quality or strategic intent. Technical Mastery You design scalable tool setups and lead automation initiatives. You're comfortable working alongside engineers and product managers, navigating tools like Jira with ease. You leverage AI tools like Claude and ChatGPT to enhance your productivity and drive innovation. You create policy checks, self-service dashboards, and automated workflows that enable broader adoption across teams. Communication & Alignment You craft compelling narratives that align cross-functional teams on shared goals. You drive planning and alignment forums across multiple R&D squads. You adapt your communication style to different audiences, knowing when to send a message versus schedule a meeting, and you keep stakeholders informed without overwhelming them. Leadership & Mentoring You coach teammates and build onboarding or enablement content. You reinforce product values through team behaviors and decision-making. You're a role model who helps others succeed and grow. Key Attributes Biased toward action: You take initiative and don't wait for permission. When you see something that needs doing, you either do it or propose a solution. Curious: You ask good questions and dig into problems systematically. You spot trends, identify bottlenecks, and aren't satisfied until you understand the root cause. Collaborative: You work well with people across different functions. You're a good listener, you follow through on commitments, and you know how to move projects forward even when you're not in charge. Detail-oriented: You appreciate structure and understand how good processes help teams work better together. You can follow existing frameworks while spotting opportunities to make them more efficient. Systems thinker: You see how processes, tools, and people connect. You design solutions that scale and adapt to changing needs, not just quick fixes. Join Our Team Become a force multiplier for our product organization. At Fivetran, Product Operations sits at the intersection of data, technology, and people—empowering product managers to make customer-centric, data-informed decisions that drive real business impact. If you're energized by the challenge of scaling operations, love automating away tedious work, and want to shape how a high-growth product organization operates, this role is for you. You'll have the autonomy to innovate, the support to experiment, and the opportunity to see your systems and processes directly impact how we ship products that customers love. We're looking for someone who's hungry to learn, isn't afraid to roll up their sleeves, and thrives in the dynamic environment of a fast-growing tech company. If that sounds like you, we'd love to hear from you. #LI-HYBRID #LI-KM3 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $135,659.31—$162,797.68 USD Perks and Benefits 100% employer-paid medical insurance* Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. *May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Responsibilities

The Product Operations Manager will design and implement systems, tools, and processes to enable product teams to ship high-impact features efficiently. This role involves streamlining operations, leveraging technology, and providing data insights to drive alignment and empower teams.