Product Operations Manager, Mobile App at Ford Global Career Site

Dearborn, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Digital Operations, Program Management, Detail-Focused, Communication Skills, Interpersonal Skills, Problem Solving, Agile Methodologies, Operational Tools, Customer Focus, Compliance, Localization, Legal Reviews, Privacy Policies, Terms and Conditions, Collaboration

Industry

Motor Vehicle Manufacturing

Description

New Market Launches (as required based upon prioritization): Coordinate across product, engineering, legal, marketing, regional teams, and customer support to ensure all operational aspects are covered for a successful launch (e.g., localization readiness, support documentation, legal reviews, operational monitoring). Manage the process for updating and implementing app Terms & Conditions and Privacy Policies across all operating markets, ensuring compliance with local regulations (e.g., GDPR, CCPA, etc.). Support the Product Management team by managing operational tasks that free them up to focus on strategy and features. Established and active employee resource groups Bachelor's degree required 3+ years of experience in Product Management, Digital Operations, or Program Management. Detail-Focused Ownership: You're highly organized, have an eye for detail, and you take full ownership of your responsibilities, embodying the "Deliver It. Own It." behavior. Exceptional communication and interpersonal skills, enabling effective collaboration and influence with diverse stakeholders across all departments (e.g., Legal, Compliance, Privacy, Product, Engineering, Marketing). Action-Oriented Problem Solver: You thrive in ambiguity, proactively identifying challenges, taking initiative to clarify and improve processes, and driving practical solutions to completion with a strong 'Bias for Action. A deep passion for our customers, their needs, and for building/releasing products to meet these needs. Bachelor's degree in business, technology, legal studies, or a related field Direct experience launching digital products or features in new international markets. Worked with terms and conditions, or privacy in the past Experience with operational tools (JIRA, Confluence, analytics platforms) Familiarity with agile development methodologies

Responsibilities

Coordinate across various teams to ensure successful market launches and manage operational tasks related to app Terms & Conditions and Privacy Policies. Support the Product Management team by handling operational aspects, allowing them to focus on strategy and features.