As Product Operations Manager, you will be a critical enabler for our Product, Design, and Engineering (PDE) teams. You’ll create clarity, consistency, and velocity across product development processes, helping teams operate efficiently and deliver high-impact outcomes.
You will partner closely with product leaders, data analysts, customer-facing teams, and senior stakeholders to build the connective tissue between product strategy, execution, and communication.

• Drive Operational
• ExcellenceDefine and evolve product development workflows, rituals, and operating cadences (e.g. planning, roadmap reviews, retros). Create transparency into how we build products by maintaining frameworks, templates, and shared documentation.
• Monitor and improve product lifecycle processes, from discovery to launch.
• Support Product Analytics & Decision-Making
• Partner with Data & Product teams to define, implement, and socialize key product health metrics.
• Help democratize data access by ensuring product teams have the tools, dashboards, and insights to make informed decisions.
• Support post-launch reviews with performance analysis and lessons learned.
• Drive Cross-Functional Communication
• Serve as a bridge between Product, GTM (Go-to-Market), Support, and Success teams to ensure alignment and readiness.
• Own the product launch operations checklist and ensure GTM teams have the resources they need to succeed.
• Help product teams communicate roadmaps and outcomes to internal and external audiences.
• Foster a Culture of Continuous Improvement
• Identify friction points in team collaboration or delivery, and propose solutions.
• Enable retrospectives and implement feedback loops for ongoing process improvement
• Support the VP of Product and Group PMs in OKR tracking, quarterly planning, and team engagement rituals.