DESCRIPTION

The Amazon Marketplace is a critical part of the Amazon ecosystem which offers millions of sellers the opportunity to build and grow their business using Amazon’s reach and expertise. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. In our vision to build a global marketplace, we will enable Sellers to list, make their selection available to customers globally while optimizing their inventory placement across multiple countries.
EPR Services on Amazon aims to dramatically transform the way Sellers can fulfil their Extended Producer Responsibility (EPR) compliance obligations in the EU, in order to keep selling on Amazon. EPR is an environmental policy that makes Sellers who first places a product subject to EPR requirements in a country responsible for the entire life cycle of the products that they introduce on the market, from their design until the end of life.
As a Product Ops Manager on the Pay on Behalf team, you will help us set up the product operations needed to ensure compliance reporting and payments for our Sellers. The role will involve working with product, tech, business, legal, compliance authorities and fees stakeholders.

Key job responsibilities

• Design, implement, and own mechanisms to monitor seller journey and interaction with our product to ensure delivery on metrics, goals, and team projects.
• Work closely with product team and key stakeholders to conceptualize and implement key features and processes for improving seller experience and achieving business goals.
• Actively seek ways to improve product related process efficiencies and effectiveness.
• Proactively identify gaps or blockers to seller experience, propose solutions, and drive implementation across partner teams.
• Communicate updates on key strategic programs and metrics to leaders and stakeholders

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
• Basic SQL knowledge or data self-sufficiency for carrying out day to day jobs.
• Experience in driving large, cross-functional programs, strong program and project management experience.
• Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.
• Proven ability to identify, analyze, and solve ambiguous problems, showing a track record of making business decisions using relevant data and insights.

PREFERRED QUALIFICATIONS

• Experience working with legal, product, and internal business owners to reach mutually beneficial agreements
• Prior experience working with technical products or online services
• Track record for delivering results in fast-moving and demanding environments
• Demonstrated ability to manage multiple complex projects and competing priorities, preferably in a multi-organizational setting.
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
  Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner

• Design, implement, and own mechanisms to monitor seller journey and interaction with our product to ensure delivery on metrics, goals, and team projects.
• Work closely with product team and key stakeholders to conceptualize and implement key features and processes for improving seller experience and achieving business goals.
• Actively seek ways to improve product related process efficiencies and effectiveness.
• Proactively identify gaps or blockers to seller experience, propose solutions, and drive implementation across partner teams.
• Communicate updates on key strategic programs and metrics to leaders and stakeholder