Full job description

Product Owner - Client Onboarding & Platform Change

Manchester | Up to £65,000 | Hybrid working - four days in the office

A leading global financial services organisation is looking to appoint a Product Owner to support a major client onboarding and platform transformation programme.

This is an opportunity to take ownership of a high-profile workstream involving the migration of a significant institutional client onto a large-scale investment servicing platform.

Working as part of a multidisciplinary Agile pod, you will help define the future operating model, identify gaps within the existing product and oversee the delivery of the enhancements required to support a successful migration.

The role

You will act as the Product Owner for a dedicated delivery pod, working closely with client stakeholders, Operations, Technology and the wider Product team.

Your responsibilities will include:

• Owning and prioritising the product backlog
• Working with stakeholders to understand business and client requirements
• Assessing gaps between the client's operating model and the existing platform
• Translating requirements into user stories, features and product enhancements
• Managing stories through refinement, development, testing and implementation
• Supporting the product elements of a large-scale client migration
• Working closely with distributed Technology and Operations teams
• Managing competing priorities and making informed delivery trade-offs
• Identifying risks, dependencies and issues across multiple workstreams
• Providing regular updates to senior internal and external stakeholders
• Measuring the effectiveness of product changes following implementation
• Recommending improvements to existing processes and the customer experience

The background

This role could suit an established Product Owner or someone who has progressed into Product Ownership from a Business Analysis, Project Management or Change background.

Previous Transfer Agency experience would be advantageous but is not essential. Applications are welcomed from candidates across financial services, including:

• Asset management
• Wealth management
• Banking
• Pensions
• Insurance
• Investment operations
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