What You'll Be Doing

As the Energy Product Owner, you'll play a key role in shaping and optimising our energy comparison experience across digital and call centre channels. Working closely with technology, data, design and commercial teams, you'll use customer insights, performance data and market trends to drive product enhancements that improve engagement, conversion and business outcomes.

Key responsibilities include:

- Supporting and contributing to the product roadmap, ensuring initiatives align with strategic business objectives.

- Documenting epics, user stories, business rules and acceptance criteria to enable effective delivery.

- Translating business challenges into explicit, actionable requirements and agile-friendly solutions.

- Leading and delivering small-to-medium optimisation initiatives across our utilities digital products.

- Analysing customer behaviour, website traffic, conversion funnels and campaign performance to identify opportunities for improvement.

- Driving enhancements focused on customer experience, engagement, conversion and growth.

- Partnering with cross-functional stakeholders including development, data, design and commercial teams.

- Monitoring performance metrics, customer feedback and competitor activity to inform product decisions.

- Supporting product delivery through backlog management,

5+ years' experience in a Product Owner role.

- Experience within comparison services, retail energy, utilities or a closely related industry.

- Strong analytical capability with experience interpreting customer behaviour, site traffic, conversion funnels and campaign performance data.

- Demonstrated ability to identify and deliver growth opportunities through data insights, customer feedback and competitor benchmarking.

- Strong stakeholder management and collaboration skills, with the ability to work effectively across business and technical teams.

- Experience using Confluence, Azure DevOps and AWS-based solutions.

- Strong understanding of Agile delivery frameworks and product development practices.

- Experience managing product backlogs, prioritisation and sprint planning activities.

- A proactive, commercially minded approach with a focus on continuous improvement and customer outcomes.

- Demonstrated commitment to data governance, reporting accuracy and performance measurement best practices.