OUR PURPOSE
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
KEY RESPONSIBILITIES:
- Lead, plan, and consult on information gathering sessions.
- Assist in product improvements and continuous improvement planning.
- Provide recommendations to improve business analyst practices within the area.
- Act as liaison between business and technical areas.
- Discover, synthesize, and analyze information from a variety of sources within an enterprise, including systems, processes, documentation, and people.
- Elicit internal and external business user requirements as well as functional specification using interviews, document analysis, workshops, surveys, site visits, task and workflow analysis, etc.
- Identify and highlight problem areas, gaps or conflicts derived from information gathered.
- Coach and mentor direct reports leading an inclusive work environment where teamwork, self-motivation, diversity and belonging are essential.
- Communicate with project managers, scrum masters, application developers, subject matter experts, end users and/or executives, using a deep understanding of business processes and technology to achieve their desired outcomes.
- Define the needs of stakeholders—through investigating and clarifying their expressed desires—in order to determine underlying issues and causes.
- Prepare documentation on expected benefits, use cases, current / proposed process, workflows, data flows, process re-engineering studies, functional specifics, risk integration, end-user adoption plans/guides and organization structures.
- Refinement of requirements using critical evaluation techniques, focus groups, meetings, negotiation, systems knowledge and experience.
- Create or contribute to functional designs, leveraging advanced and/or specialized technical knowledge. May help design application prototypes.
- Organize and facilitate user acceptance testing with business and external technical stakeholders.
- Support development and testing activities, clarifying requirements and ensuring alignment throughout the entire development cycle.
- Develop and conduct group/end user training.
- Contribute to the development of firm and industry standards and support adoption of best practices.