Product Owner, Digital Product (E-commerce)

at  DKSH

SOFT SKILLS

• Hands-on product owner with knowledge in digital ecosystems, solution design, integrations, and technology assessments.
• Customer-first mindset to drive digital product that is scalable, efficient, user-friendly, while increasing business agility
• Solution-oriented approach to resolve challenges efficiently with practical, innovative, and scalable solutions
• Understanding of processes and experience in driving solutions around user requirements while working in Agile teams
• Strong written and verbal communication skills
• Strong presentation skills to functional and technical architects, developers, and end users

JOB SUMMARY

Define and prioritize digital product features, align requirements with stakeholders, manage development timelines, ensure optimal functionality, and monitor metrics to drive continuous improvements.

FUNCTIONAL SKILLS AND KNOWLEDGE

• Platform Proficiency: Online marketplace ecosystem, including eCommerce platforms, PIM systems, Content Management System, UI/UX design, SEO, JIRA, and digital marketing solutions.
• Product Architecture: Solution Design, System Integrations, and Automations & Workflows
• Development Methodologies & Tools: Agile, Lean, Waterfall, JIRA, Salesforce, SAP Hybris (SAP ERP is a plus)
• Technology Insight: Emerging technologies, solutions, and tools
• Data & Analytics: Handle, interpret, and manage data to obtain insights.
• Problem Solving: Analytical and problem-solving skills with an operational mindset and execution.

QUALIFICATION

• Bachelor’s degree in business, Marketing, Computer Science, Engineering, or related field (Master’s degree is a plus)
• Minimum 5 years working experience, with 2-3 years in product management, business analysis, and software delivery, preferably in eCommerce and/or digital platforms.
• Experience in understanding business context and processes and collaborating with teams in delivering value to business users and customers.
• Experience working in Agile environments, managing product backlogs, and alignment with cross-functional teams.

LEADERSHIP RESPONSIBILITIES

• Roadmap Alignment: Develop and refine the product roadmap to meet business objectives and drive digital transformation.
• Performance Monitoring: Establish and track performance indicators, ensuring continuous improvements and measurable success
• Innovation Driver: Facilitate continuous improvement by exploring emerging technologies and implementing features.
• Stakeholder Engagement: Collaborate with internal teams and external partners to align product priorities.
• Delivery Management: Prioritize product backlog and optimize resources to deliver features within set timelines.
• Risk Mitigation: Identify potential risks in product development or adoption, and proactively implement solutions to address challenges.
• Performance Monitoring: Establish and track performance indicators, ensuring continuous improvements and measurable success.