YOUR OPPORTUNITY

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We are seeking a Product Owner, Digital Product Management (individual contributor) KM/AI Analytics in Digital Rep Solutions to lead the development and enhancement of our knowledge management and generative AI data, analytics, and tools.
This role involves close collaboration with cross-functional teams including data science, cloud, data engineering, and front-end development.
The Product Owner will identify data opportunities, define problem statements, document business processes, size benefits, prioritize work, drive user adoption, aid in data drive development, and measure the value of product features and capabilities.
The Product Owner will drive significant planning and trade-off decisions including multiple competing demands from disparate business units, across the enterprise and must determine how to reconcile the demands and prioritize to get the best outcome for the greatest number of stakeholders.

REQUIRED QUALIFICATIONS:

• BA/BS degree
• At least 2 years of experience directly supporting Schwab internal business stakeholders or comparable experience supporting corporate knowledge management and/or gen AI tools
• At least 4 years of experience in financial services
• At least 5 years of product and/or business/data analyst experience
• Experience building analytics reports and dashboards
• Experience building and maintaining Power Automate & Power App tools and flows including MS certification
• Experience with Scaled Agile Framework and delivering in an Agile environment
• Outstanding verbal and written communication skills with demonstrated ability to communicate effectively with all levels of the organization
• Strong business influence skills
• Ability to distill strategy, analytics and varied sets of input to drive decisions across stakeholder communities
• Building credibility with peers and key stakeholders (at all levels of the organization) to be able to drive action.
• Ability to develop multiple solutions to the same problem and identify the common failure modes associated with each
• Ability to track and manage multiple projects

PREFERRED QUALIFICATIONS:

• 2 years of experience directly supporting Schwab internal business stakeholders or comparable experience supporting corporate knowledge management and/or gen AI tools
• Knowledge of Schwab products, services and support systems
• Good understanding and/or experience with financial services regulations
• Comfort in a dynamic and fast-moving work environment, with a positive attitude and solid work ethic.
• Self-starter with outstanding organizational skills
• Curiosity to continually reevaluate existing products and processes

Please refer the Job description for details