Product Owner - eCommerce at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Vision, Product Roadmap, Product Lifecycle, Customer Experience, Stakeholder Management, Squad Leadership, Product Governance, Design Thinking, Analytics, Backlog Management, OKR Tracking, Communication Skills, Analytical Skills, Commercial Acumen, API First, Card Acquiring

Industry

Financial Services

Description

See yourself in our team Business Banking (BB) offers a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. We also take care of our personal and institutional online trading customers. Everyday Business Banking (EBB) team supports the full spectrum of customers’ needs from start-up businesses to institutional customers, including product management, analytics and customer strategy. Do work that matters You are passionate about product and customer with existing product management/ownership experience. As a Product Owner in Payments Acceptance, you will lead and define the product vision, goals and end-to-end development of the product roadmap, ensuring maximum output and quality from the squad. You will support to drive outcomes across the product lifecycle including launching new features and initiatives, meeting key regulatory, operational risk and product governance requirements, optimising customer experience, and driving change across the business. We prioritise our customers above all else, relentlessly improving their experience and solving their unmet needs. Your responsibilities include but are not limited to: Lead and develop the product roadmap, and engagement with senior stakeholders/ business units to manage the delivery of product roadmap. Lead the squad day-to-day to deliver change and lifecycle activities. Lead an integrated squad that brings business and technologists together including product managers, product design and engineers. Ensure customers, developers and suppliers have the support they require and problems resolved. Accountable for addressing impediments, driving decisions and resolving escalations. Act as the voice of the business and translate this for the team. Drive project exploration and inception to ensure alignment of product strategy. Formulate hypotheses to validate customer problems and define clear learning objectives that will inform product roadmap and prioritisation decisions. Identify, articulate and manage risks and compliance across streams of work. Incorporate design thinking and analytics to inform product design. Maintain a healthy prioritised Backlog to deliver business and customer outcomes. Manage senior business and technical stakeholders to ensure that priorities are understood and agreed to. Manage the squad’s performance to defined objectives including OKR tracking, etc. We are looking for people who have Proven Product Owner / Product Manager experience. Card issuing and/or acquiring experience a plus, but not mandatory Software product development (API first) experience preferred, particularly in digital or data A passion for product management & solving customer problems. Strong and effective verbal and written communication skills. A curiosity for all-things-digital, monitoring the latest technology trends. Developed thought leadership, decision making and prioritisation skills. Experience in liaising with a range of stakeholders from senior managers to technical developer teams. Strong analytical skills and commercial acumen. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 04/03/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

The Product Owner will lead and define the product vision, goals, and end-to-end development of the product roadmap for Payments Acceptance, ensuring maximum output and quality from the squad. Responsibilities include leading the integrated squad, managing impediments, acting as the voice of the business, and driving change across the product lifecycle.