Key Responsibilities:

• Conduct detailed requirement gathering sessions with clients and stakeholders.
• Document and communicate requirements clearly and concisely.
• Ensure all requirements are captured and validated.
• Serve as the primary liaison between the client and the development team.
• Facilitate regular meetings with clients to discuss project status, updates, and feedback.
• Maintain strong client relationships through effective communication and problem-solving.
• Develop comprehensive user stories and acceptance criteria.
• Prioritise user stories and manage the product backlog.
• Collaborate with the development team to ensure user stories are well-understood and actionable.
• Design and create mock-ups using tools like Figma.
• Present mock-ups to clients and gather feedback for iterative improvement.
• Work closely with UI/UX designers to ensure alignment with user needs and project goals.
• Work with QA team and participate in testing prep and execution activities as needed, to ensure
• developed solutions meet requirements.
• Help triage issues with developers
• Assist in the planning, execution, and monitoring of projects.
• Help to manage project timelines, deliverables, and resources.
• Provide regular updates to stakeholders on project progress.

Required Skills and Qualifications:

• 5+ years of experience as a Senior or Lead Business Analyst or in a similar role.
• Ideally some Project management/delivery experience.
• Strong analytical and problem-solving skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency in creating detailed documentation and reports.
• Experience with Agile methodologies and frameworks.
• Basic knowledge of tools such as JIRA, Figma, and Confluence (desirable but not essential).
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to learn and take on additional responsibilities as needed.
• Experience working in a technology or software development environment.
• Familiarity with wireframing and prototyping tools.
• Knowledge of software development lifecycle (SDLC) processes.
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