Product Owner (EMEA) at Willis Limited, trading as Willis Towers Watson plc

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Owner, Business Analyst, Story Mapping, Design Thinking, User Stories, Acceptance Criteria, Backlog Refinement, Stakeholder Demos, Agile Scrum, Requirements Gathering, Technical Acuity, Non-Functional Requirements, Critical Thinking, Facilitation, Mentoring, Process Improvement

Industry

Financial Services

Description

Technical & Product Leadership * Leads end-to-end discovery and requirements activities for complex features, epics, or cross-team initiatives. * Facilitates Story Mapping, Design Thinking workshops, and other workflow visualization sessions to build shared understanding of problem statements and solution approaches. * Evaluates requirement options and gude teams through decision-making trade-offs based on scope, time, feasibility, and risk. * Defines high-quality user stories, acceptance criteria, and solution options, including the use of templates such as Gherkin Statements where appropriate. * Leads backlog refinement sessions, and support sprint planning, release planning, and stakeholder demo sessions; able to back up the product owner as needed. * Facilitates stakeholder demo sessions and conduct live demonstrations, when appropriate, to showcase team progress and elicit feedback from stakeholders. * Triages bugs and defects encountered during development or production phases, and address any pending concerns. * Ability to review test strategies and collaborate with testers to ensure coverage, clarity, and alignment with business needs. * Analyzes test results, risks, and data to help teams plan effectively and communicate impact to stakeholders. * Drives continuous improvements by identifying enhancements in product processes, team worklows, and SDLC practices. People Skills & Soft Skills * Facilitates complex team discussions and help the group arrive at well-informed, consensus-driven decisions. * Mediates and recognizes differences in opinions, guiding teams toward shared understanding and mutually acceptable solutions. Be able to articulate opinions, risks, and concerns in a constructive and emotionally intelligent manner, especially in complex or ambiguous environments. * Communicates clearly across multiple audiences—from technical discussions with dev team members to high-level summaries for leadership and stakeholders. * Mentors and provide guidance to junior and mid-level Product Owner/Business Analysts; collaborates closely with them in sharing good practices on backlog prioritization, user story writing, requirements elicitation and documentation, and communication. * Leads by example through accountability, clarity, and quality of work—helping reinforce strong delivery behaviors within the scrum team. * Leads and facilitates product learning sessions to strengthen product awareness, domain understanding, and shared ownership across all roles in the program. Strategic Leadership * Influences product, program, or team backlogs by recommending prioritization decisions based on value, effort, feasibility, and risk. Acts as leader within the team, ensuring that requirements, solution decisions, and delivery activities support on-time and high-quality product outcomes. * Demonstrates strong process disicipline while also knowing when and how to challenge existing norms constructively * Evaluates emerging technologies, tools, industry practices, and provide recommendations for adoption when beneficial * Leads or contributes to internal proof-of-concepts, share results with the team, and advocate for improvements to processes, tools, or delivery approaches. * Takes on special initiatives or projects that contribute to the growth of the function or program

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Responsibilities

This role involves leading end-to-end discovery and requirements activities for complex features, facilitating workshops like Story Mapping and Design Thinking, and defining high-quality user stories and acceptance criteria. The Product Owner will also triage defects, review test strategies, and drive continuous process improvements within the SDLC.