EDUCATION AND EXPERIENCE

• High School Diploma or equivalent required
• Bachelor’s Degree or additional equivalent work or military experience preferred
• 2-4 years experience as a Product Owner/Manager on an Agile Scrum team required
• Agile Certification (PSPO or CSP-PO or POPM/APM) required
  What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays
  Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive
  Compensation: Competitive pay and bonus eligibility
  Work Life Balance: Flexible hybrid work environment, 2-days a week in office
  NOTE: We are unable to consider candidates who require visa sponsorship for this position
  

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If you’re driven to get results and would like to collaborate within a fast-paced, value focused team, then GM Financial may be the right place for you. As a member of an Agile Scrum team, the Product Owner is responsible for the success of the product by maximizing the output of the development team. The Product Owner directs and coordinates the product development and serves as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work. This individual will maintain the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touch points to ensure the best business results.

• The PO acts pro-actively to consistently deliver on commitments with little supervision
• Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements
• Identifies, evaluates and introduces new approaches/technology to use in product development
• Explore alternative ways to view and solve problems to achieve results beyond what is required
• Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas
• Focus on constantly improving processes, products, and services and exploring innovative ways to do the job
• Takes advantage of opportunities to try unique ways of doing things and tests promising ideas to find new solutions
• Asks provocative questions to understand current practices and the customer’s experience before moving to problem solving
• Seeks to understand and experience the full array of stakeholders’ (eg, internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovation
• Communicates potential benefits of new ideas to stakeholders
• Influences others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods
• Takes immediate action when confronted with a problem or when made aware of a situation
• Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product road map initiatives to the teams that result in great experiences for our customers
• Create novel solutions with measurable value for existing and potential customers (internal or external)
• Partner with vendor(s) and internal departments to ensure tasks are defined and documented with timely deliverables and within SLA
• Communicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performance
• Ensure clear communication and coordination across business to manage the scope of each product launch for on-time delivery of key features
• Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations
• Responsible for leading the prioritization of the product backlog in partnership with product management
• Measure product performance using key information, processes and systems to ensure accountability for achieving business results

Qualifications: