Product Owner (m/f/d) Case Management - limited to 24 months at Hapag-Lloyd

Hamburg, Hamburg, Germany -

Full Time

Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

0.0

Posted On

12 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Ownership, Salesforce, CRM, Case Management, Backlog Management, Sprint Management, Stakeholder Management, Agile Methodology, Data Analysis, Performance Optimization, Cross-functional Collaboration, Problem Solving

Industry

Maritime Transportation

Description

The Product Owner (m/f/d) will play a pivotal role in driving the success and stability of our Case Management platform. They will be responsible for overseeing day-to-day operations, managing backlogs, and delivering enhancements to support our Customer Service teams. This role requires a strong understanding of CRM and Case Management, with a focus on Salesforce, and the ability to collaborate effectively with cross-functional teams. With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities. * Exciting challenges, real responsibility, and the opportunity to make your own ideas visible in a wide range of projects * Individual development through our Hapag-Lloyd LEARNING CAMPUS, international perspectives, and mentoring programs that genuinely advance your career * Attractive compensation (13 monthly salaries + vacation pay) as well as strong social benefits in a financially stable company * At least 28 days of vacation, flexible working hours, capital forming benefits, and a future oriented pension plan (MYPENSION) * A modern hybrid work model (3 days office / 2 days remote) and a workplace in a prime downtown location at Ballindamm * Mobility benefits such as subsidies for public transportation, as well as bicycle leasing via JobRad * Comprehensive health and sports offerings (e.g., yoga, sailing, company doctor) plus EGYM Wellpass * A company restaurant with freshly prepared meals every day and a coffee bar with a wide selection Please use our online tool for applying with us. We ask staffing consultants and recruiting firms to refrain from sending us unsolicited profiles and CVs of potential candidates for this or other positions advertised on our website.

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Responsibilities

The Product Owner will drive the success and stability of the Case Management platform by overseeing day-to-day operations and managing backlogs. They will deliver enhancements to support global Customer Service teams and collaborate with cross-functional IT and business units.