Product Owner - Remediation SME at Dufrain Consulting Ltd

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Ownership, Remediation, Financial Services, FCA Regulation, Stakeholder Management, Data Platforms, Regulatory Compliance, Business Analysis, Solution Architecture, Backlog Management, Communication, Data-driven Remediation, Project Delivery, Mentoring

Industry

IT Services and IT Consulting

Description

Dufrain is seeking a senior Product Owner and Remediation Subject Matter Expert (SME) to play a critical role in a high‑visibility, FCA‑regulated remediation programme for a UK financial services client. The role will bridge business and technical stakeholders, work closely with solution architects and delivery teams, and ensure product delivery aligns with business and regulatory expectations. Required Skills • Proven experience as a Product Owner or SME in remediation or regulatory programmes. • Strong Financial Services background (banking, lending, insurance, or wealth). • Experience operating in FCA‑regulated environments. • Excellent stakeholder management and communication skills. • Delivery‑focused, pragmatic, and outcome‑driven mindset. Technical Awareness • Sufficient technical background to engage credibly with architects and engineers. • Familiarity with modern data platforms and data‑driven remediation solutions is desirable (hands‑on build will be good to have). What Success Looks Like • Seamless transition of remediation product ownership. • Sustained confidence from senior client stakeholders. • Clear alignment between business intent and delivered solutions. • Reduced single‑person dependency across the programme. Remediation SME & Product Ownership (Primary) • Act as Product Owner for remediation solutions within regulatory‑driven programmes (redress, settlements, customer rectifications). • Own and prioritise product requirements, backlog, and acceptance criteria. • Translate regulatory and business intent into clear, actionable product direction. • Support scheme readiness, M0/M1 go‑lives, and hypercare phases. Delivery Alignment & Architecture Collaboration • Work closely with solution architects and delivery teams to ensure product delivery aligns with business expectations and regulatory intent. • Act as the primary translator between business outcomes and technical implementation. • Validate delivered solutions against business expectations, not just technical completion. • Resolve ambiguity early to protect delivery timelines and outcomes. Stakeholder Management & Communication • Build trusted relationships with senior client stakeholders. • Communicate effectively across business, delivery, and executive audiences. • Maintain client confidence during high‑pressure and regulatory scrutiny periods. Secondary Responsibilities • Contribute to solutioning discussions alongside architects and technical leads. • Provide light‑touch delivery assurance support. • Support account growth, roadmap discussions, and future‑phase shaping. • Mentor Product Owners or Business Analysts where appropriate.

Responsibilities

Act as a Product Owner for remediation solutions within FCA-regulated financial services programmes. Collaborate with architects and delivery teams to align business intent with technical implementation and ensure successful regulatory outcomes.