Product & Production Quality Engineer (m/f/d) at Synapticon

Schönaich, Baden-Württemberg, Germany -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

0.0

Posted On

09 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Root Cause Analysis, Production Quality Management, 8D Problem Solving, Supplier Quality Management, SOP, Failure Analysis, Process Industrialization, Quality Documentation, Statistical Techniques, Power Electronics, BLDC Motors, Motion Control, EtherCAT, Hardware Investigation, Process Thinking, Technical Problem Solving

Industry

Automation Machinery Manufacturing

Description

WHAT WE ARE LOOKING FOR Synapticon builds the motion control and actuator technology at the core of next-generation humanoid robots. Our ACTILINK actuator series and Positron Safety AI architecture are deployed in some of the most demanding humanoid and advanced robotics programmes globally. As a Product & Production Quality Engineer you own product quality at Synapticon as an integral part of our Operations Team. This is a deeply hands-on engineering role that combines technical problem solving with rigorous quality discipline. Our customers integrate our motion technology into robots and automation systems where downtime is expensive and failures can be dangerous. When something goes wrong in production or a product is returned by a customer, you drive the issue to root cause, coordinate the right engineering expertise, and ensure corrective actions are implemented properly and permanently. Success in this role requires both strong process thinking and a willingness to engage directly with the technical reality of the product and production systems. You should be comfortable moving between structured quality methods, documentation, measurements, test setups, logs, hardware investigation, and practical production fixes. HERE'S WHERE YOU MAKE AN IMPACT Production Quality When production hits a problem, you take ownership of the technical investigation. You determine the root cause, implement interim corrective actions, and gather the engineering resources needed for a permanent fix. Production cannot wait, and a shallow fix is worse than no fix. You work closely with engineering domain experts, but are expected to build enough practical understanding of the product, production systems, and test infrastructure to independently narrow down issues and restore stable operation quickly. Where practical, you are encouraged to improve and fix production tooling, test setups, fixtures, diagnostics, and processes directly instead of handing every issue to another department. Production Process You are responsible for Start Of Production together with engineering to implement the production processes. You will industrialize processes for new products, change requests, product updates, etc. and document everything. Supplier Quality You define the quality standards our suppliers are expected to meet and verify compliance through visits and inspections. You develop strong technical relationships across our supply chain and own any quality issues that originate upstream of our facility. Customer RMAs When a customer returns a product, you perform corrective actions for any production related issues including making reports such as 8D. You also report RMA trends and statistics to management so we can act on what we are learning. Documentation underpins all of this. Each escalation, root cause analysis, supplier agreement, and breakpoint needs to be captured clearly enough that it remains useful months or years later. WHO YOU ARE You take personal responsibility for the quality of what we ship and enjoy tracing problems to their root cause and proving the fix holds under real operating conditions. You combine a structured and detail-oriented working style with the ability to act pragmatically under production pressure. You know when a problem requires immediate containment versus deeper systemic correction. You are not satisfied with handling quality issues purely through process management and escalation. You want to understand how the product actually works and are comfortable investigating issues directly in production systems, test infrastructure, and hardware together with the relevant engineering experts. You have several years of experience as a quality engineer in a hardware product environment, ideally covering both internal quality management and supplier-facing responsibilities. You have applied structured problem-solving methods (8D, Red X, Shainin, or similar) under real production pressure and are comfortable using statistical techniques to separate signal from noise. You work effectively with suppliers and customers alike, maintaining a professional and constructive tone even when issues are urgent or contentious. You are exceptional at using documentation as a tool for making the organization smarter over time. The rest of the production team should look to you as the example of how to stay organized and maintain clarity under pressure. Knowledge of power electronics, BLDC motors and motion control, or industrial fieldbuses such as EtherCAT is a significant plus. You are comfortable with up to 30% travel. WHAT'S IN IT FOR YOU A warm, international team that truly enjoys working together Plenty of creative freedom and the opportunity to make a real impact Flexible working hours and hybrid work options Short decision-making paths, flat hierarchies, and open communication Professional development opportunities and exciting projects 30 days of paid vacation Full-time position (40 hours/week) with a permanent contract Company pension scheme through Dyno Flexible working hours when life takes unexpected turns Company-supported gym memberships through Wellpass A company-sponsored health program (WLP app, regular physical activities, nutritional coaching, and more) Job bike program to support a healthy commute (optional) Birthday vouchers Snacks and fresh fruit for all employees, plus breakfast every Monday Free drinks and coffee, of course Regular global team-building events such as bootcamps, ski trips, and summer BBQs — spouses and children are warmly invited to Friday BBQ events Modern office spaces About us HACKING THE PHYSICS AND ECONOMICS OF MOTION CONTROL WITH DIGITAL TECHNOLOGY At Synapticon, we are revolutionizing motion control for robotics and machines—right at the point of motion. Our approach is completely new: we integrate previously separate components such as motors, drives, sensors, and gearboxes into seamless units. At the same time, we are digitizing performance and quality factors that previously depended on expensive mechanical manufacturing. World-leading innovators are choosing Synapticon to pave their way into the future of intelligent, motion-controlled systems. Be part of our success story – apply now at Synapticon!

Responsibilities

Own product and production quality by driving root cause analysis for production issues and customer RMAs. Responsible for industrializing production processes, managing supplier quality standards, and maintaining rigorous technical documentation.