DRIVE INNOVATION AS A PRODUCTS & PROPOSITIONS LEAD FOR MANAGED SERVICES!

Intercity Technology is seeking an experienced and visionary Products & Propositions Lead - Managed Service to shape the future of our Managed Services portfolio. This strategic and hands-on role is central to driving customer-focused innovation across our IT infrastructure, cloud, and cybersecurity offerings.
If you thrive in agile environments, excel at turning insights into impactful solutions, and have a passion for delivering market-leading propositions, this is your opportunity to make a real difference.

ESSENTIAL EXPERIENCE & SKILLS

• 4+ years in a product management role, ideally in managed services or IT.
• Deep understanding of UK business cloud, infrastructure, and security markets.
• Proven success in vendor management and go-to-market execution.
• Strong commercial acumen and strategic thinking.
• Excellent communication and cross-functional collaboration skills.
• Familiarity with CRM platforms such as Salesforce or Microsoft Dynamics 365 (D365).

DESIRABLE EXPERIENCE

• Experience with public sector and third-sector organisations.
• Exposure to agile methodologies and proposition testing.
• Understanding of mobile applications, SaaS integration, and service management frameworks.

ABOUT US

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.
Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:
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- Customer Net Promoter Score of +92
- Gold Award Investors in People Accreditation
- 3-star “World Class” Best Companies accreditation, and for 2022, 2023, and 2024:
- The no. 1 best telecoms company to work for
- 9th best mid-sized company in the UK to work for!
- 7th best company in the West-Midlands to work for!
- Platinum Eco Vadis rating
We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website

Please refer the Job description for details