POSITION OVERVIEW

• Permanent, Full-Time opportunity
• True hybrid working – work from home and our Mitcham office/on-site
• $181,800 Total Remuneration Package (inclusive of 12% superannuation)

ABOUT US

We’re on a mission to create a brighter future, where you can be a change maker at the actual source. We’re one of Australia’s largest water utilities with over 30% of Victoria’s population relying on us for their essential water and sanitation services.
Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you’ll be inspired and challenged to grow alongside us.
We’re committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.

DID YOU KNOW?

Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don’t necessarily tick every box, please apply or get in touch. We’d love to have a chat and see if you could be a great fit.

THE ROLE

This role is all about delivering expert guidance and support to advocate product quality in drinking water - making sure our organisation not only meets but exceeds regulatory, scientific, and customer expectations for safe, reliable, sustainable and healthy services.
From start to finish around the entire asset lifecycle, you’ll bring technical know-how, regulatory insight and expertise to the table. You’ll be the trusted expert for interpreting complex regulations, embedding robust quality controls and driving processes that safeguard water quality. Whether coordinating internal and external audits, managing challenging incident responses or cultivating continuous improvement initiatives, your impact will be vital.
As a key contributor within the central Asset Lifecycle Hub, you’ll collaborate closely with frontline teams, planners, operators and leaders - providing specialist guidance, constructive challenge and hands-on support. Together, you’ll ensure quality is seamlessly managed and assured at every step of the journey.

YOUR KEY RESPONSIBILITIES

• Provide expert, trusted advice on all aspects of drinking water product quality and treatment
• Guide the design, operation and improvement of quality systems
• Ensure technical compliance with regulatory requirements
• Lead or contribute to audits, assurance programs and risk management
• Communicate risks and performance to technical and non-technical audiences
• Partner with planners, operators and maintainers to embed quality across the asset lifecycle
• Support incident response and lead technical input during emergencies
• Develop organisational capability and encourage a strong quality culture
• Monitor emerging risks and industry trends to inform proactive action
• Maintain strong relationships with regulators, auditors and industry peers

We celebrate and encourage new thinking at every level. Creating opportunities for you to grow – both professionally, and personally. When you flourish, we all do.

• $181,800 TRP inclusive of 12% superannuation
• Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.
• $650 home office set up allowance for eligible employees
• Free and secure on-site parking with on-site café at our Mitcham office
• 14 weeks paid leave parental leave
• 15 days paid personal leave, which can be used for caring, wellbeing, mental health, menstrual or menopause
• Request to swap certain public holidays for another day of paid leav