AXA Global Healthcare are looking for a Product Review Manager on a 12 month fixed term contract to join the team and oversee the development and management of AXA Global Healthcare’s in-flight international insurance products. The role oversees the success of product reviews, product design, and literature development and management. You’ll ensure products’ ongoing suitability and compliance with the company’s product and regulatory governance framework.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You’ll work at least 40% of your week away from home, at our Tunbridge Wells office.
We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

WHO WE ARE:

Proud to be part of the AXA Group, AXA – Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical check up to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East

• Maintain a structured process and timeline for Product Review, ensuring all insurer requirements and business area timelines are considered to deliver effective product governance.
• Oversee the design and implementation of template changes for Product Review, collaborating with the Product and Proposition team and AXA Health as per the Master Services Agreement.
• Ensure all literature and communications developed meet the four Consumer Duty Outcomes: Price & Value, Products & Services, Consumer Understanding, and Consumer Support.
• Manage compliance with local regulations and insurer-specific requirements for all communications and documentation.
• Lead a Literature team of Senior Product Literature Executives to create and maintain AXA Global Healthcare’s complete suite of insurance documentation and product literature for its multi-insurer panel.
• Build strong relationships with client account managers, partnership teams, and marketing members, as well as internal and external agencies, to support strategic objectives and timely delivery of insurance documents.
• Support regulatory requirements and the continuous product change program for multi-insurer international health insurance products, including proofreading and implementation.
• Produce accurate communications to inform stakeholders about new product literature changes, manage translations, and oversee stock management and accuracy of customer communication and fulfilment matrices.
  Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
  We know that some candidates may be discouraged from applying if they don’t meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.