Product Sales Support Coordinator - HCM at TechX Corporation

, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organization, Follow-Up Skills, Written Communication, CRM Management, Proposal Preparation, Sales Material Support, Product Knowledge, Customer Engagement

Industry

IT Services and IT Consulting

Description

Company Overview: At TechX, we are pioneers in delivering cutting-edge solutions that empower businesses to thrive in today’s digital landscape. With a strong focus on Cloud Transformation (AWS), Data Modernization, and Generative AI, we bring unparalleled expertise to drive innovation, efficiency, and growth for our clients. We specialize in banking and financial services, retail, manufacturing, and transportation, delivering impactful solutions that address industry-specific challenges and significant market shifts. Together, we’ll build a future where innovation knows no limits. Job Overview: We are looking for a Product Sales Support Coordinator to support go-to-market execution for Synaptix™, an AIOps Intelligent Platform for Governed IT Operations. The mission of this role is to ensure deal preparation, follow-up, and internal coordination are executed reliably — allowing Account Managers and technical teams to focus on customer engagement and delivery. This position is ideal for candidates who are organized, calm, detail-oriented, and interested in working close to enterprise customers without aggressive sales pressure. Key Responsibilities: Deal & Task Coordination Track open deal-related tasks, customer questions, and next steps Follow up internally with: Presales, Delivery, Finance, Partner teams Ensure no customer request or internal action is missed CRM (HubSpot) Management Maintain accurate deal records, notes, and stages in HubSpot Log meetings, customer questions, and follow-up actions Ensure every active deal has a clear next step and owner Proposal & Sales Material Support Assist in preparing: Proposal, Presentation decks, Meeting materials Manage document versions and internal approvals Support Account Managers with structured follow-up emails Product Knowledge Base Usage Reuse approved Synaptix product materials and content Flag missing, unclear, or outdated content for review Help ensure consistent product messaging across deals Key Requirements: From 1 year of experience as a Sales Support/ Sales Operator/ Customer Support/ Project Coodinator or relevant Strong organization and follow-up skills Clear written communication in Vietnamese and basic English proficiency Comfortable working with senior internal stakeholders Nice-to-Have Exposure to IT services, SaaS, or enterprise technology Experience using CRM tools (HubSpot, Salesforce, etc.) Background in consulting, SI, or managed services What We Offer: Innovative Environment: A dynamic and collaborative work environment where innovation is encouraged. Professional Growth: Opportunities for professional growth and development through continuous learning and exposure to cutting-edge technologies. Competitive Package: Competitive salary and benefits package Impactful Work: The chance to work on cutting-edge projects with industry-leading clients, making a tangible impact on their business success. Apply now! Due to the high volume of applicants, only shortlisted candidates will be contacted. We apologize for this inconvenience!

Responsibilities

The Product Sales Support Coordinator will track deal-related tasks and ensure internal coordination for effective customer engagement. They will also manage CRM records and assist in preparing sales materials.