Product Specialist at 3Shape

, Ile-de-France, France -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dental CAD/CAM, 3D Scanning, Training and development, Customer success, Product demonstration, Technical support, Consultancy, Presentation skills, Relationship management, Hardware configuration, Software configuration, Market feedback analysis, Communication skills, Intercultural skills, Project organization

Industry

Medical Device

Description

3Shape is changing dentistry together with dental professionals across the world, by developing innovations that provide superior dental care for patients. 3Shape is a developer and manufacturer of 3D scanners and CAD/CAM software solutions for the dental industries with headquarters based in Copenhagen, Denmark. At our sales office in Paris, covering France, we are searching for a Product Specialist for our region, who thrives in training and enjoys guiding and supporting our customers as a subject matter expert. The role of the Product Specialist is part of the global sales organization and will be responsible for trainings, demos, onboardings, customer success, presentations at events, and more, across the entire 3Shape product portfolio in France. The position reports into the Head of Marketing & Academy Manager within 3Shape France. Responsibilities: • Provide training, consultancy, product demos and onboarding to 3Shape distributors and end-customers in France, both at our own training facility in Paris, and via online channels • Customer groups can either be resellers and/or end users (dentists and lab technicians) • Facilitate the understanding and usage of the 3Shape Clinic and Lab solutions through classroom, webinars, and remote training initiatives • Develop training courses and materials, FAQs, and other learning content relating to the usage of 3Shape products • Know to collaborate in an international context, very structured & organized • Assist the sales teams on events, congresses, and exhibitions across France • Responsible for the Demo products in France & distribution to resellers & events • Develop and maintain strong relationships with both internal team members and external clients to facilitate effective communication and seamless support • Prepare equipment for relevant courses including both 3Shape hardware and configuration of 3Shape software • Act as an integral part of the close-knit 3Shape France team and play an important role in obtaining and conveying feedback and input from the market to 3Shape R&D as well as to the Sales and Marketing functions Who you are: • You have a dental background, e.g. as a Dentist, Dental Hygienist, or Dental Technician • Work experience as Product Specialist, Trainer or Application Specialist within the dental industry is preferred • Experience with dental CAD/CAM and specifically with 3Shape hardware and software either TRIOS as well as lab will be beneficial and a natural appetite for new technologies in dental is expected • You have knowledge and insights in the work and needs of dentists and dental technicians • You possess the ability to make even complex topics sound simple • You thrive with detailed and creative tasks such as developing training materials and documentation as a subject matter expert • You have a great customer care & customer satisfaction mind-set • You have excellent communication skills & know to work in matrix organization • You are positive, display empathy and have good intercultural skills • You have a strong sense of responsibility and want to make a difference for the customer • English is a must We offer: • An attractive, international workplace with highly skilled, diverse and committed colleagues in an informal work environment • Being part of a fast-growing, dynamic company and local team in Paris • Salary and variable bonus component • A possibility to develop in the future and specialize according to your interests • An opportunity to grow your career through constant product training and access to the Global 3Shape Academy network Get in touch now! If you are interested in this exciting opportunity, apply already today. We will review the applications continuously. We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community. About us 3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.

Responsibilities

The Product Specialist will provide training, consultancy, and product demonstrations for 3Shape dental solutions to distributors and end-users in France. They are also responsible for managing demo equipment, supporting sales events, and conveying market feedback to internal R&D and marketing teams.