Product Specialist at Flatpay

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

0.0

Posted On

30 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In Dutch, Fluent In English, Collaborative, Curious, Self-Driven, Strong Communicator, Problem Solver, Digitally Literate, Testing New Tools, Motivated, Passion For Making An Impact

Industry

technology;Information and Internet

Description

About the job Flatpay is on a mission to simplify and support how small businesses operate. As we continue expanding our product offering in Europe, we are looking for a Product Specialist to join us in ensuring our products are ready for the Dutch market - both in function and experience. As a Product Specialist, you will help bridge the gap between product development and the reality on the ground. You’ll work closely with teams in Product, Sales, Support, Operations, and Engineering - collaborating across teams while staying deeply rooted in your local market. This is a practical, hands-on role where you’ll be close to the product and even closer to the users. You’ll be involved in setting up systems, reviewing customer feedback, observing merchant behavior, and helping roll out new features. You’ll play a direct role in shaping our success in the Netherlands. What you'll do In Your First 30 Days Complete onboarding in Denmark and meet your product team peers Explore and test Flatpay’s POS and Pay solutions Build a strong understanding of how our products are used today Get introduced to Sales, Ops, and Support teams in the Netherlands In Your First 60 Days Set up demo environments and test real-life scenarios Start internal feedback loops with Sales and Ops Begin documenting market-specific feedback Share your first internal product update Ongoing Responsibilities Act as the local point of contact for product questions Support with triaging bugs and product feedback Document and share observations from customer visits Prepare materials for internal knowledge sharing Help shape product decisions based on real merchant experience Who you are Fluent in Dutch and English Collaborative, curious, and self-driven Strong communicator and problem solver Digitally literate and comfortable with testing new tools Motivated to work across teams and markets Passion for making an impact Requirements Experience working with digital tools (Slack, Notion, Office, etc.) Comfortable learning and teaching tools or systems Reliable, hands-on, and structured Willing to travel for onboarding and collaboration (e.g. Danish HQ, team offsites) Nice to Have Background in product, support, or sales enablement Experience in retail, hospitality, or small business environments Interest in point-of-sale systems or payment solutions Why Flatpay? Work in an international, cross-functional product environment Take ownership of your market and grow into the role Contribute to product development with real user insights Be part of a company that values clarity, accountability, and teamwork How to Apply Please send us your CV and a few lines about your interest in the role. We value perspective, motivation, good communication, as well as the right chemistry and drive. Contact info

Responsibilities

As a Product Specialist, you will bridge the gap between product development and the local market. You will be involved in setting up systems, reviewing customer feedback, and helping roll out new features.