Location: London, On-site
Language Preference: Fluency in Mandarin (spoken and written) is essential due to regular communication with Chinese-speaking merchants and partners.

BONUS QUALIFICATIONS

• Power user of TikTok: Familiar with trending topics, viral product patterns, and user behavior.
• Industry network: Existing connections with cross-border merchants or creators.
• Category expertise: Deep familiarity with one or more categories such as beauty, home goods, or FMCG.
• Advertising experience: Knowledge of TikTok Ads logic or ROI analysis.

SOFT SKILLS

• Results-Oriented: Strong focus on GMV and ability to handle high-pressure, fast-paced environments.
• Communication: Excellent at coordinating between merchants and internal teams (e.g. livestream operations, content managers).
• Detail-Oriented & Patient: Comfortable with repetitive data analysis and sensitive to long-tail performance trends.
  Job Types: Full-time, Temp to perm, Graduate
  Pay: £12.50-£14.00 per hour
  Expected hours: 40 per week

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Casual dress
• Company events
• Health & wellbeing programme

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person
Expected start date: 01/06/202

• Product Selection & Matching
• Follow established SOPs to source high-potential products for TikTok creators (short video and live-streaming teams), ensuring a strong match between creator profiles and product features.
• Independently plan and curate product lists to ensure diversity and a high hit rate for trending products.
• Data Analysis & Forecasting
• Download, clean, and analyse weekly sales performance data (e.g. sales volume, conversion rates, ROI) to measure the effectiveness of product selections.
• Leverage a data-driven product selection strategy to systematically identify high-potential items, proactively support category growth, and avoid over-reliance on saturated bestsellers.
• Merchant Collaboration
• Reach out to TikTok merchants and negotiate partnership terms, including pricing, inventory availability, and commission rates.
• Select highly compatible products and coordinate supply chain readiness with creator requirements.
• Many merchant communications will be conducted in Mandarin.
• Advertising Support
• Assist in organizing TikTok Ads performance data to inform and refine product selection and advertising alignment.
• Team Collaboration
• Efficient Workflow: Regularly sync product lists with the internal operations team and share data insights to ensure transparency and strategic alignment.
• Proactive Proposals: Based on data and market trends, provide product recommendations to help prioritize and promote high-potential items.
• Data-Driven Decisions: Use measurable metrics (e.g. conversion rates, growth trends) to influence internal priorities and maximize GMV performance.
• Work Rhythm
• Flexibility to attend meetings across time zones (e.g. with Southeast Asian or Chinese merchants), and ability to handle urgent product selection tasks as needed.
• Team Culture
• Flat management structure, data-driven decision-making, and a culture that encourages innovation and learning from failure.