Product Supervisor - Suria Sabah & Imago Mall Sabah at Frasers Group

, Sabah, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Knowledge, Customer Service, Sales Target Achievement, Stock Management, Visual Merchandising, Operational SOPs, Staff Training, Performance Monitoring, Problem Solving, Decision Making, Communication, Interpersonal Skills, Supervisory Skills, Management Skills, Retail Operations, Promotion Execution

Industry

Retail

Description

Company Description Sports Direct is part of Frasers Group, a leading UK-based retail group with a portfolio of internationally recognised brands in sports, lifestyle, and fashion. Sports Direct Malaysia is currently looking for Product Supervisor to join our growing team. Sports Direct Malaysia currently operates a total of 41 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. Sports Direct Malaysia offers over 70 of the leading authentic global sports brands, offering the widest variety of choice and value. The company employs over 1000 staff with a view to expanding rapidly across Asia in the coming years. We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent value in a modern spacious environment. The stores are uniquely zoned by key sports categories which include; SD Football, SD Running, SD Training (fitness, cross training, gym equipment, weights, boxing, yoga), SD Rackets (badminton, tennis, squash), SD Swimming (pool, beach, water sports), SD Sports (basketball, rugby, extreme games, cycling, skates & indoor games), SD Lifestyle (Men, Women & Kids) & SD Outdoor (Hiking, trekking, camping & fishing). Job Description Assist to coach and train sales assistant in products knowledge and customer service standards Assist in achieving monthly sales target of the shop Assist in monitoring stock delivering & processing Assists in stock replenishment activities Assists in stock-take (routine, ad-hoc and/ or annual) To perform duty as according to all Operational and Customer Service SOPs as well to make Sales Assistants are following the same To assist in product display arrangement and visual merchandising Stand in for Assistant Shop Manager if needed to handle departmental operations and ensure consistency in the standard of retail operations To assist in maintenance and cleaning of shop premises To assist in stock take (routine, ad-hoc & annual) as and when required Update to Shop Manager on staff performance Update to Shop Manager if any Customer feedbacks Implement/execute sales & promotion plans as and when required Any other legal assignments requested by management from time to time Qualifications SPM with at least 2 years’ experience as Supervisor in retail industry / Diploma with at least 2 years as Sales Assistant (or equivalent) Have passion with Sports and retail industry Proven supervisory skills and management skills Have knowledge in analytic, problem solving and decision-making skills Good customer service, communication and interpersonal skills Willing to work long hours, weekends, public holidays and shift duty

Responsibilities

The Product Supervisor will assist in coaching sales assistants on product knowledge and customer service standards while helping to achieve monthly sales targets for the shop. Responsibilities also include monitoring stock delivery, processing, replenishment, and performing stock takes as required.