MINIMUM SKILLS:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Analytical mindset with the ability to troubleshoot complex technical issues.
• Process-oriented with demonstrated experience in workflow optimization.
• A collaborative approach to problem-solving and innovation.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

DESIRED QUALIFICATIONS:

• Power Platform Certifications (e.g., PL-600, PL-900) or related Power BI/Dynamics certifications.
• Familiarity with Agile methodologies in software and process development.
• Experience with data security and compliance frameworks relevant to AI governance and data integration. Strong interpersonal and communication skills with the ability to collaborate across departments and with stakeholders.

WORKING CONDITIONS

• Professional remote office environment.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.
  Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Designing, managing, and optimizing reports and dashboards.
• Upgrading, administering, and troubleshooting the Center of Excellence toolkit.
• Leveraging Copilot Studio for automation, data analysis, and development.
• Ability to design functional, user-centric Canvas apps using Power Apps.
• Configuring, customizing, and managing D365 CRM to meet business goals.
• Familiarity with AI tools, governance strategies, and managing Microsoft 365 Copilot in an enterprise environment.
• Solid understanding of Azure Analytics and related services for data analysis and reporting.
• Other duties as assigned