ROLE DESCRIPTION:

Technical Qualifications: ? Experience in technical support and exposure to global user interaction. ? A “user first” approach and strong critical thinking with a desire to solve problems with excellent troubleshooting skills. ? Experience with CAD, modeling, or rendering software is required. ? Fluent French language skills with the ability to convey complex technical details. Additionally, knowledge of English language skill will be preferred.? Engineering background, experience with Plant Design, Building Information Management, or Road Design and Modeling preferred. ? Ability to resolve technical issues via telephone, online forums, and e-mail. ? Excellent written and oral communication as well as strong user-facing skills. ? A good level of technical knowledge in the Windows operating systems and Microsoft Office. ? Ability to understand the users environment to offer the most effective workflow. ? Self-motivated and proactive, possessing a strong desire to learn. Important Assets: ? Exposure to commercially available tools regarding Help Desk Support ? Prior experience with CAD Software products; MicroStation, AutoCAD, Civil 3D, Revit, ProjectWise ? BIM modelling or 3D Design / Fusion software ? API Programming skills ? SQL Scripting or other experience using the Structured Query Language ? CAD Administrator role, being able to manage multiple systems and solutions
Reach at
Email: ana@apptoza.com
Phone & WhatsApp#: 6788247770
linkedin.com/in/ana-g-b6121823