Product Support Engineer

at  Boeing

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world. Come, build your future with us!

Boeing Global Services (BGS) is seeking a Product Support Engineer to Applies engineering technical standards, principles, theories, concepts and techniques to support product support engineering and analysis to ensure supportability, sustainability, reliability, maintainability and operability of products and services throughout its lifecycle. This Product Support Engineer will have the experience to:

• Develop product definition, design and configuration.
• Define, evaluate and maintain engineering supportability, operability and maintainability requirements for products, systems and programs.
• Analyze data to produce support, flight operation and maintenance equipment requirements.
• Evaluate engineering changes based on customer requirements and proposes program changes and manages implementation of changes.
• Plan, research, develop, analyze, and design modification and repair solutions that comply with customer, regulatory, Safety and company requirements.
• Establish planning and design criteria to develop integrated support and maintenance infrastructure.
• Support continued airworthiness.
• Provide engineering and on-site technical assistance to customer’s products including, ground support equipment, training devices, training facilities, operations facilities and maintenance facilities.
• Coordinate and support proposal development.
• The ideal candidate will have a high attention to detail with a focus on safety and quality.
• The candidate will need to be a team player who works well with subject matter experts and others toward a common goal.
• The selected candidate will need to have the ability to work independently and prioritize and complete work assignments in a timely manner.
• The candidate will need strong communication skills with the ability to interact positively with diverse individuals at all levels to address engineering and technical requests and develop and implement solutions.

BASIC QUALIFICATIONS (REQUIRED SKILLS / EXPERIENCE):

• Bachelor’s degree or higher from an accredited course of study in engineering, computer science, mathematics, physics or chemistry
• 5+ years in an engineering-related field

PREFERRED QUALIFICATIONS (DESIRED SKILLS / EXPERIENCE):

• Previous experience reading, understanding, and interpreting basic engineering drawings and specifications
• Prior experience with Landing Gear systems
• Prior experience working in a cross functional environment

TYPICAL EDUCATION & EXPERIENCE:

Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 5 or more years’ related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years’ related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

• Researches and analyzes engineering drawings, specifications, technical manuals, and supplier data to identify and document spare prone parts, attributes and interchangeability requirements
• Reviews and analyzes Airworthiness Directives, Service Bulletins and design engineering changes to determine the impact to spare parts
• Provide engineering support, solutions and responses to customer and supplier inquiries and requests related to spare parts
• Support new and derivative airplane programs to define new spare prone parts and develop unique spares configurations for complex assemblies
• Participate on cross-functional teams to provide Spares Engineering support to improve our product, services, processes and tools to support our customers and the commercial spares business