SKILLS & EXPERIENCE

• Experience in a technical support role either heating, hydraulics or refrigerant or a combination as a minimum - ideally HVAC & DHW hot water systems.
• Strong understanding of system hydraulics, system logic and basic electrical principles (experience in a commercial setting, rather than purely residential is ideal but not essential).
• Excellent verbal and written communication skills - able to translate technical language into clear guidance.
• Familiarity with legislation and installation standards related to heating and DHW hot water systems is desirable.
• Formal electrical or engineering qualification preferred (e.g., NVQ, HNC or equivalent).
• Proficiency in Microsoft Word, Outlook and general IT systems.

NOTE

This job description outlines the main duties of the role but is not exhaustive. You may be asked to undertake additional responsibilities in line with the job’s purpose and your capabilities.
Job Types: Full-time, Permanent
Pay: £45,000.00-£50,000.00 per year

Benefits:

• Company pension
• Free parking
• Life insurance
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Farnborough, GU14 7QU: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have HVAC, hydraulic, refrigerant or heating knowledge and working experience?

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 25/07/2025
Reference ID: STR00

PURPOSE

To provide technical support for Strebel’s range of heat pumps, gas fired heating and DHW appliances, with an extensive knowledge of system hydraulics.
This office-based role involves responding to technical queries from customers, engineers and consultants, diagnosing system issues and supporting commissioning and servicing. You’ll need excellent communication skills, strong electrical and systems understanding, along with a calm, methodical approach to solving problems.