At IXON, we connect machines with their builders. We are at the forefront of revolutionising the way machines are connected, monitored and controlled. By providing an end-to-end solution, consisting of our in-house developed cloud platform and connectivity hardware, we empower machine builders with the tools and technology to stay future-proof and transform the way they do business. All with one goal: more efficient production with the lowest possible impact on the world.

• Offering first and second-line technical support to customers and colleagues;
• Reproducing bugs, reporting these to R&D, and following-up bug reports;
• Translating customer needs to feature requests;
• Expanding knowledge by experimenting with various technical products and (customer) solutions;
• Updating and maintaining the knowledge base, support website, demo setups and training environments;
• Providing technical training to internal departments and customers