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The C-40A program is seeking a Product Support Engineer (Mid-Level or Lead) to join the Sustainment Team for our 737-700 Commercial Derivative Aircraft in Tukwila, Washington. The successful candidate will review incoming messages from the US Navy and coordinate technical responses with the responsible engineering group to resolve technical, operational and quality issues that cannot be resolved by customer and designs interim and/or final engineering solutions for the US Navy.

BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):

• Bachelor’s Degree or higher in Engineering
• 3+ years of experience with strong oral and written communication skills
• 5+ years of experience in an engineering role
• Looking for a strong background in all 737 NG aircraft systems with focus on Flight Controls Systems, Pneumatic and Environmental Control Systems (ECS), Fire Protection Systems, Hydraulic Systems, and Fuel Systems
• Ability to travel up to 10% of the time

PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):

• 9+ years of experience in an engineering role
• Experience in Service Engineering and/or Field Service related aircraft maintenance
• Experience in Service Engineering (Commercial or Military) and/or Field Service related 737 NG aircraft maintenance in the area of Flight Controls Systems, Pneumatic and Environmental Control Systems (ECS), Fire Protection Systems, Hydraulic Systems, and Fuel Systems with knowledge of the following ATA Chapters 20 through 47.
• Experience with REDARS; researching parts, assemblies e.g., interchangeability, effectivity, technical drawing clarification, product revisions, accurate parts listing by researching engineering drawings, technical publications and other technical documents
• Experience with aircraft-related systems, and familiarity with electronic drawing management systems
• Experience using Microsoft Office products including Microsoft Project

EDUCATION

Bachelor’s Degree or Equivalent Required

• Analyze reported problems for potential safety issues; recommends and manages resolution.
• Identify Manufacturing and Supplier Quality escapements on in-service airplanes and notify Quality Assurance and various customers.
• Develop customer correspondence for continued safe operation and maintenance of the airframe, systems and support equipment.
• Provide engineering authority release for logistics issues such as Service Actions and technical recommendations and coordinate issues from production with the fleet.
• Lead projects to resolve complex program issues.
• Leads research and develops engineering updates of very complex, highly visible technical in-service issues such as to determine safety implications, preparing analysis, recommendations and presentations regarding safety processes.
• Develop and evaluates engineering solutions related to product support concerns.
• Prepare plans and develops new processes, methods as well as service and support concepts integral to the design of each new and derivative product.
• Research and analyze fleet data, participate on design/improvement teams to drive and implement improvements.
• Lead communications and presentation material for dissemination to customers.
• Complete all other duties and tasks assigned by management.
• Work under minimal direction and mentor early career employees.