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Product Support Engineer - WFM at Verint Systems Inc

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Applications, Troubleshooting, Operating Systems, Active Directory, Windows Security, Schemas, SQL, Stored Procedures, Communication Skills, Documentation, Contact Center Operations, Wireshark, NetMon, PerfMon, WinDBG, Networking

Industry

Software Development

Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Responsibilities

The Product Support Engineer analyzes and evaluates technical problems or functionality questions related to the software, its data sources, or external integrations. The role is responsible for determining the most effective course of action to resolve the reported issue or inquiry.