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Product Support Intern at LUXEHOUZE SG PTE LTD
Special capital Region of Jakarta, Java, Indonesia -
Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Zoho One, CRM, Books, Inventory, SQL, Database Querying, Ticket Handling, Module Customization, Requirement Gathering, Workflow Analysis, Product Management, Logical Thinking, Problem Solving, Communication

Industry

Retail Luxury Goods and Jewelry

Description
About Luxehouze Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity. We are looking for a Product Support Intern, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.” Responsibilities: Assist in maintaining and optimizing the Zoho One ecosystem (CRM, Books, Inventory, etc.) Support internal requests by handling ticket submissions and performing minor module customizations Attend stakeholder meetings to gather requirements and provide system-related feedback Query databases using SQL to generate reports, extract data insights, or support dashboard creation Participate in product management activities such as feature documentation and workflow analysis Learn and develop consulting skills by understanding user needs and translating them into actionable solutions Requirement & Qualifications: Active student or recent graduate from Computer Science, Information Systems, or Engineering major Familiar with database concepts and able to write basic SQL queries Strong logical thinking and problem-solving skills Willingness to learn new business applications, especially Zoho products Good communication skills and ability to interact with non-technical stakeholders Has a basic understanding of product management principles and software development lifecycle Self-motivated, detail-oriented, and capable of working both independently and within a team

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Responsibilities
The intern will assist in maintaining and optimizing the Zoho One ecosystem, including CRM, Books, and Inventory modules, while supporting internal requests through ticket handling and minor customizations. They will also attend meetings to gather requirements and use SQL to generate reports and data insights.