Product Support Sales Rep - Crushing at ICM Solutions LLC

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Technical Support, Product Management, Cost-Benefit Analysis, Needs Analysis, Cold Calling, Problem Resolution, Negotiation, Communication, Time Management, Organization, Presentation Creation, Relationship Management, Feedback Openness, CRM Practices, MS Office

Industry

Machinery Manufacturing

Description

Description ICM Solutions, a leader in crushing, underground mining rebuild, and white paving equipment, service, and solutions across the Mountain West, is seeking a Product Support Sales Representative (PSSR) to join our growing team in Arizona. The PSSR is a key member of the Sales team, elevating our customers' experience and driving their ROI to ensure customers' operational success and ICM's financial objectives. The PSSR will work with our customers as a consultant in the areas of technical support and product management to ensure the best rate of return on their crushing, screening, conveying, and washing equipment investments. This position will be critical to ICM's success in supporting customers in Southern Arizona, so the ideal candidate will be located in Tucson or elsewhere south of the Phoenix metro area. Duties & Responsibilities: Present, promote and sell products/services to existing and prospective customers. Perform cost-benefit and needs analysis of existing/potential customers to meet their objectives. Reach out to customer leads through cold calling. Expedite the resolution of customer problems and complaints to maximize satisfaction. Achieve agreed upon sales targets and outcomes within schedule and time frame. Coordinate sales effort with internal team members and other departments. Analyze the territory/market's potential, track sales and deliver status reports. Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services. Travel (daily and overnight as needed) to build and maintain customer relationships and provide on-site support to operations. Requirements Keep abreast of best practices and promotional trends. Continuously improve through feedback. Proven work experience as a sales representative. Excellent knowledge of MS Office. Familiarity w/CRM practices along with ability to build productive business professional relationships. Highly motivated and target driven with a proven track record in sales. Excellent selling, communication, and negotiation skills. Prioritizing, time management and organizational skills. Ability to create and deliver presentations tailored to the audience needs. Relationship management skills and openness to feedback. Why ICM Solutions? Fast-growing company with big ambitions—to be the best crushing, underground mining rebuild, and white paving dealer in North America. Strong, people-focused culture where your work truly makes an impact. Backed by the stability and career opportunities of Campbell Companies and Wheeler Machinery Co. Competitive benefits: PTO, medical/dental/vision/life insurance, 401(k) with company match, and more. __________________________________________________________________________________________________________________ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Responsibilities

The Product Support Sales Representative will present, promote, and sell products/services to existing and prospective customers while acting as a consultant for technical support and product management to maximize return on equipment investments. This role involves analyzing territory potential, tracking sales, delivering reports, and coordinating sales efforts with internal teams.