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Product Support Specialist - Construction Equipment at ACT

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Networking, Product Knowledge, Service Repairs, Organizational Skills, Planning, Cold Calling

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Description Looking for someone to act as a key point of contact for our customers and increase parts, service, and rental revenues. This position will work with to identify service needs with new and existing customers focusing on the area of Charlotte. Develop and maintain relationships with potential and existing customers Identify and locate new customers through networking, cold calls, etc. Demonstrate in-depth product knowledge of our products, parts, and service offerings Provide information and quotes to customers Focus on gaining rentals in assigned area Follow-up with leads and recommend service repairs, shop jobs, or other major fieldwork Assist A/R with the collection of unpaid invoices Prepare rental and service reports as requested by customers Requirements We are looking for someone who has some sales or rental house experience especially in the construction, diesel, or heavy equipment fields. Valid driver's license and acceptable driving record required. Do you have excellent customer service skills? Are you passionate about providing solutions for your customers? Are you organized and able to plan your day to maximize customer visits? We want to talk to you...apply today!

Responsibilities

Act as a key point of contact for customers to increase parts, service, and rental revenues. Identify service needs and develop relationships with potential and existing customers in the Charlotte area.