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Product Support Specialist - Construction Equipment at ACT
Clayton, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

90000.0

Posted On

30 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Networking, Cold Calling, Product Knowledge, Quoting, Lead Follow-up, Account Management, Relationship Building, Rental Management, Collections, Reporting

Industry

Logistics;Transportation;Supply Chain and Storage

Description
Description Looking for someone to act as a key point of contact for our customers and increase parts, service, and rental revenues. This position will work with to identify service needs with new and existing customers focusing on the area of Raleigh. Develop and maintain relationships with potential and existing customers Identify and locate new customers through networking, cold calls, etc. Demonstrate in-depth product knowledge of our products, parts, and service offerings Provide information and quotes to customers Focus on gaining rentals in assigned area Follow-up with leads and recommend service repairs, shop jobs, or other major fieldwork Assist A/R with the collection of unpaid invoices Prepare rental and service reports as requested by customers Requirements We are looking for someone who has some sales or rental house experience especially in the construction, diesel, or heavy equipment fields. Valid driver's license and acceptable driving record required. Do you have excellent customer service skills? Are you passionate about providing solutions for your customers? Are you organized and able to plan your day to maximize customer visits? We want to talk to you...apply today
Responsibilities
Act as the primary contact for customers to increase parts, service, and rental revenues in the Raleigh area. Responsibilities include identifying new customers through networking and providing detailed product quotes and service recommendations.