Product Support Specialist at HYDAC TECHNOLOGY CORPORATION

Bethlehem, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Project Management, Customer Service, Sales Support, Product Knowledge, Microsoft Office, SAP

Industry

Machinery Manufacturing

Description

Description HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services that meet our customer expectations while being committed to the protection and preservation of our environment. HYDAC’s passionate team designs and manufactures a comprehensive line of innovative and reliable solutions optimized any demand our customers require. The Product Support Specialist is responsible for providing technical support for assigned projects. You will make an impact in this role by: Being a highly motivated team player who is able to work as a liaison between customers, sales, product managers and customer service. Managing projects and resolve company/customer related technical issues. Updating distributors and Reginal Sales Managers on product line changes. Maintaining price lists and literature. Preparing price quotations. Working within the organization and interact with Product Managers, Sales, Engineering, Purchasing and Manufacturing. Requirements To be considered for the Product Support Specialist role, you must have the following minimum qualifications: Two (2) year technical degree required; 4-year technical degree preferred. Working knowledge of Microsoft Office Software. SAP experience is a plus. Click the “apply” button to be considered for this opening! HYDAC is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #IND123

Responsibilities

The Product Support Specialist provides technical support for assigned projects and acts as a liaison between customers, sales, product managers, and customer service. Responsibilities include managing projects, resolving technical issues, and updating stakeholders on product line changes.